Blocked account
He blocked my account on the grounds that I am related to someone who did stupid things on amazon and I really don't know and I didn't have any connection, maybe I logged in to a PC like that but I don't know. how can I do it or did you suffer and how did you solve it?
Blocked account
He blocked my account on the grounds that I am related to someone who did stupid things on amazon and I really don't know and I didn't have any connection, maybe I logged in to a PC like that but I don't know. how can I do it or did you suffer and how did you solve it?
1 reply
Micah_Amazon
Hello @Seller_DVt1xM0qHSLM5,
Thank you for your post. My apologies on the frustration. If you use the same computer or IP address as someone else, Amazon may think that the two accounts are related and suspend both. If your selling account has been deactivated, you may be eligible for reinstatement. You can appeal for reinstatement by providing us with a plan of action to correct the issues that contributed to the enforcement action. For more information, go to appeal the restriction or removal of selling privileges. Below I have provided links to resources to help you appeal this and how to prepare for the process:
- Submit compliance documents or appeal a documentation request
- Complete an appeal questionnaire to reinstate selling privileges
You can also open a seller support case for additional assistance.
Please let me know if you have any additional questions.
Cheers,
Micah
