Policy Violations
hi, I’ve not sold on here for years, Approx 4, maybe 5?
. Trying to navigate when my last sale was, but seller central has changed massively since I last logged on.
My account was suspended and Amazon kept my money. I tried to appeal, but in the end ended up banging my head against the wall and gave up. Drew a line under it a moved on.
Today, I received this email
Your Amazon Seller account is currently deactivated and placed in a dormant status due to a policy violation. We have charged up to a maximum of €3,400 to recover damages as a result of your policy violation in accordance with sections 6 and 7 of "Amazon’s Business Solutions Agreement" and section 9 of the "Amazon Payments Europe User Agreement".
What do I do.?
I’ve closed the limited company and bank accounts.
Policy Violations
hi, I’ve not sold on here for years, Approx 4, maybe 5?
. Trying to navigate when my last sale was, but seller central has changed massively since I last logged on.
My account was suspended and Amazon kept my money. I tried to appeal, but in the end ended up banging my head against the wall and gave up. Drew a line under it a moved on.
Today, I received this email
Your Amazon Seller account is currently deactivated and placed in a dormant status due to a policy violation. We have charged up to a maximum of €3,400 to recover damages as a result of your policy violation in accordance with sections 6 and 7 of "Amazon’s Business Solutions Agreement" and section 9 of the "Amazon Payments Europe User Agreement".
What do I do.?
I’ve closed the limited company and bank accounts.
2 replies
Seller_ZVAz3d5lZuGid
You're at least the 2nd or 3rd person to receive the same email, with the exact same amount mentioned - see this thread posted just earlier: The other person believes it to be a scam, and it could well be.
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/67dbd441-6f34-45e2-b85d-49c8cf45d7aa
If you have no intention of selling on Amazon again, then I guess you just continue to leave it dormant.
Seller_AFFVEUwzNLlCJ
Hello,
We are facing the same issues, and in the end ended up banging my head against the wall and i gave up as well.
Today i received email from amazon,
Your Amazon Seller account is currently deactivated and placed in a dormant status due to a policy violation. We have charged up to a maximum of €3,400 to recover damages as a result of your policy violation in accordance with sections 6 and 7 of "Amazon’s Business Solutions Agreement" and section 9 of the "Amazon Payments Europe User Agreement".
Can the charge be appealed?
How to deal with it?
i don’t want to pay and fine because i don’t want to sell anymore in amazon, my account is already deactivated from last 6 months, customer support and nobody is helping to reactive my account, as a new seller it’s hard to resolve. and now i am done.
