The buyer has not returned the items and is insisting on a refund.
According to the USPS tracking information, the returned item has not been scanned, and the seller has not received the items till now. We kindly request the removal of this inaccurate feedback.
The buyer has been consistently notified about the non-delivery of the return items. We urge you to refer to the communication between the buyer and seller for further details.
See the attached documents in the case
Case ID: 16351054531
The buyer has not returned the items and is insisting on a refund.
According to the USPS tracking information, the returned item has not been scanned, and the seller has not received the items till now. We kindly request the removal of this inaccurate feedback.
The buyer has been consistently notified about the non-delivery of the return items. We urge you to refer to the communication between the buyer and seller for further details.
See the attached documents in the case
Case ID: 16351054531
2 replies
Quincy_Amazon
Hello @Seller_Pc6hXOUCrDzz7
Thank you for posting your inquiry to the Forums. I am confirming that I have escalated your case for additional review by the partner team, I will monitor for updates and will relay the same. Please monitor your performance notifications, email address on file, and case log in case the team reaches out to you directly.
Regards,
Quincy_Amazon
Seller_yOxzPF4pWfEu2
Report that Buyer address to
Amazon
Hates
Sellers
.com
They are building a database of addresses that you should not ship to. Protect yourself as Amazon doesn't care about Sellers.