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Seller_7zEvTYw4t0Z5W

No link to upload documents to reactivate account

I have the same problem others have. My account is deactivated. I have a valid credit card, and it keep saying the account is deactivated.

I get an email that says to follow the link to reactivate, but it keeps taking me back to the same credit card page.

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Account Health
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Seller_7zEvTYw4t0Z5W

No link to upload documents to reactivate account

I have the same problem others have. My account is deactivated. I have a valid credit card, and it keep saying the account is deactivated.

I get an email that says to follow the link to reactivate, but it keeps taking me back to the same credit card page.

Account Health
Tags:Account Health
00
18 views
1 reply
Reply
1 reply
user profile
Nano_Amazon
In reply to: Seller_7zEvTYw4t0Z5W’s post

Hello @Seller_7zEvTYw4t0Z5W

Thanks for reaching out to Amazon Forums. The issue with the reactivation link was fixed. You should now be able to submit the credit card information and any additional documentation required. To complete the verification process:

  1. In Seller Central, go to 'Settings' and click 'Account info'.
  2. Under ‘Payment information’, select ‘Charge method’.
  3. Click ‘Replace charge method’ and add your credit card details.

It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.

If this doesn't solve the issue, you can let us know, and contact our Seller Support team to create a case.

Regards,

Nano

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Seller_7zEvTYw4t0Z5W

No link to upload documents to reactivate account

I have the same problem others have. My account is deactivated. I have a valid credit card, and it keep saying the account is deactivated.

I get an email that says to follow the link to reactivate, but it keeps taking me back to the same credit card page.

18 views
1 reply
Account Health
Tags:Account Health
00
Reply
user profile
Seller_7zEvTYw4t0Z5W

No link to upload documents to reactivate account

I have the same problem others have. My account is deactivated. I have a valid credit card, and it keep saying the account is deactivated.

I get an email that says to follow the link to reactivate, but it keeps taking me back to the same credit card page.

Account Health
Tags:Account Health
00
18 views
1 reply
Reply
user profile

No link to upload documents to reactivate account

by Seller_7zEvTYw4t0Z5W

I have the same problem others have. My account is deactivated. I have a valid credit card, and it keep saying the account is deactivated.

I get an email that says to follow the link to reactivate, but it keeps taking me back to the same credit card page.

Account Health
Tags:Account Health
00
18 views
1 reply
Reply
1 reply
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Nano_Amazon
In reply to: Seller_7zEvTYw4t0Z5W’s post

Hello @Seller_7zEvTYw4t0Z5W

Thanks for reaching out to Amazon Forums. The issue with the reactivation link was fixed. You should now be able to submit the credit card information and any additional documentation required. To complete the verification process:

  1. In Seller Central, go to 'Settings' and click 'Account info'.
  2. Under ‘Payment information’, select ‘Charge method’.
  3. Click ‘Replace charge method’ and add your credit card details.

It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.

If this doesn't solve the issue, you can let us know, and contact our Seller Support team to create a case.

Regards,

Nano

00
Follow this discussion to be notified of new activity
user profile
Nano_Amazon
In reply to: Seller_7zEvTYw4t0Z5W’s post

Hello @Seller_7zEvTYw4t0Z5W

Thanks for reaching out to Amazon Forums. The issue with the reactivation link was fixed. You should now be able to submit the credit card information and any additional documentation required. To complete the verification process:

  1. In Seller Central, go to 'Settings' and click 'Account info'.
  2. Under ‘Payment information’, select ‘Charge method’.
  3. Click ‘Replace charge method’ and add your credit card details.

It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.

If this doesn't solve the issue, you can let us know, and contact our Seller Support team to create a case.

Regards,

Nano

00
user profile
Nano_Amazon
In reply to: Seller_7zEvTYw4t0Z5W’s post

Hello @Seller_7zEvTYw4t0Z5W

Thanks for reaching out to Amazon Forums. The issue with the reactivation link was fixed. You should now be able to submit the credit card information and any additional documentation required. To complete the verification process:

  1. In Seller Central, go to 'Settings' and click 'Account info'.
  2. Under ‘Payment information’, select ‘Charge method’.
  3. Click ‘Replace charge method’ and add your credit card details.

It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.

If this doesn't solve the issue, you can let us know, and contact our Seller Support team to create a case.

Regards,

Nano

00
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