Increased frequency of logging into seller account/two-step verification
Starting about a week ago, I am being bumped out of my seller account many times a day (probably a couple times in an hour). It requires re-logging into my account with the two-step verification process. While not a huge issue, the frequency of this happening is annoying and I am wondering if anyone else has experienced this and knows why and/or a solution? I have not changed anything on my hardware/software, to my knowledge. Thank you.
Increased frequency of logging into seller account/two-step verification
Starting about a week ago, I am being bumped out of my seller account many times a day (probably a couple times in an hour). It requires re-logging into my account with the two-step verification process. While not a huge issue, the frequency of this happening is annoying and I am wondering if anyone else has experienced this and knows why and/or a solution? I have not changed anything on my hardware/software, to my knowledge. Thank you.
22 replies
Seller_gSmYpqyPvojSl
I am having the same thing - it's been around a month now. I am constantly needing to login again while I am working in Amazon. I'm not sure what changed or how to get back to my window staying open even if I walk away for 2 minutes.
Very annoying, and difficult to work in.
Seller_zMIsdYn0t314h
Be sure to log into your normal amazon account, the non seller one, check how many devices have been connected to your account, if you notice its more than it should be for your account to log out of all of them then change your password. This has been going on with me quite a bit, they've even completely wiped out my bank account and tried to hit up my credit card, amazon claimed they have nothing to do with it though. But it still happens every couple months or so.
Seller_HoYpKp97YjI3Y
I had the same situation for at least one or two months.
It has suddenly just gone away, and no longer have to log in excessively.
It was really annoying, I used to log in several times per hour.
Seller_keSnEDesLFVwv
I have noticed the opposite.
I usually login in the mornngs, and have to repeat it after I take a break longer than an hour. But in the past month, I have found that I may still be logged in after 4 or 5 hours of no activity.
Seller_dtUPmXdQeK5ng
Same issue here – especially when switching between international marketplaces.
Seller_aVD1PA1Unwr9o
YES! I just posted about this and also reached out to support, it is SO annoying!
Seller_NRcsAplCDjo30
I thought about creating a bot to keep logging me back in. lol
Seller_7b3TzRzE3CLi1
Same thing here. I did finally see a box to check so I don't have to do it every time for that browser. Probably need to do it on each browser you open it in. Hopefully that helps.
Seller_Fuei8FTPAeMXB
I'm having the same problem, I'm being blocked by the amount of OTP tries, it says I've ultrapassed my limits of tries.
Seller_NzEmZKTEdcpPZ
We are also experiencing this more frequently than usual lately. Sometimes it's a couple of times a day, sometimes every other day. But not like it used to be, when we could work for weeks without having to re-login.
This is very annoying and inconvenient. Do I sign up for a new cell phone and just leave it at work for a manager-in-charge so they could work and don't worry about me being on a boat in the middle of nowhere and with no signal? Or is there another way to do the two-step-verification without having a cell phone? I need to research this...
