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Seller_zhnk0qFSjG9G1

Amazon issued refund to the buyer even i had bought shipping from amazon Buy Shipping

I bought a shipping label for my amazon order 114-5065083-9979457 using Amazon Buy Shipping. My order was delayed in transit and delivered late to the customer but before delivering the order, amazon issued a refund to the buyer. I had no control on the delivery of the order because i bought shipping from amazon and handed over the package at a facility centre on time.

Dear amazon associates, please check the following shipping label tracking ID, the order has been delivered to the buyer now but its late due to amazon's buy shipping team's negligence not mine.

9300120111411707040556 USPS

Please review your decision and get my money back from the buyer.

Thank you.

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Seller_zhnk0qFSjG9G1

Amazon issued refund to the buyer even i had bought shipping from amazon Buy Shipping

I bought a shipping label for my amazon order 114-5065083-9979457 using Amazon Buy Shipping. My order was delayed in transit and delivered late to the customer but before delivering the order, amazon issued a refund to the buyer. I had no control on the delivery of the order because i bought shipping from amazon and handed over the package at a facility centre on time.

Dear amazon associates, please check the following shipping label tracking ID, the order has been delivered to the buyer now but its late due to amazon's buy shipping team's negligence not mine.

9300120111411707040556 USPS

Please review your decision and get my money back from the buyer.

Thank you.

00
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Danny_Amazon

Hello @Seller_zhnk0qFSjG9G1- thanks for joining us here on the seller forums!

I was able to take a look through the order you have listed, and do see that you should still have an option to appeal the decision for the next couple days. I would recommend reviewing this section on how to appeal a SAFE-T claim decision, and when appealing, provide all evidence you have of shipping the product on time!

Following that appeal, please do let me know the outcome in case I can help advise further.

Thanks!

00
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Seller_zhnk0qFSjG9G1

Amazon issued refund to the buyer even i had bought shipping from amazon Buy Shipping

I bought a shipping label for my amazon order 114-5065083-9979457 using Amazon Buy Shipping. My order was delayed in transit and delivered late to the customer but before delivering the order, amazon issued a refund to the buyer. I had no control on the delivery of the order because i bought shipping from amazon and handed over the package at a facility centre on time.

Dear amazon associates, please check the following shipping label tracking ID, the order has been delivered to the buyer now but its late due to amazon's buy shipping team's negligence not mine.

9300120111411707040556 USPS

Please review your decision and get my money back from the buyer.

Thank you.

66 views
1 reply
00
Reply
user profile
Seller_zhnk0qFSjG9G1

Amazon issued refund to the buyer even i had bought shipping from amazon Buy Shipping

I bought a shipping label for my amazon order 114-5065083-9979457 using Amazon Buy Shipping. My order was delayed in transit and delivered late to the customer but before delivering the order, amazon issued a refund to the buyer. I had no control on the delivery of the order because i bought shipping from amazon and handed over the package at a facility centre on time.

Dear amazon associates, please check the following shipping label tracking ID, the order has been delivered to the buyer now but its late due to amazon's buy shipping team's negligence not mine.

9300120111411707040556 USPS

Please review your decision and get my money back from the buyer.

Thank you.

00
66 views
1 reply
Reply
user profile

Amazon issued refund to the buyer even i had bought shipping from amazon Buy Shipping

by Seller_zhnk0qFSjG9G1

I bought a shipping label for my amazon order 114-5065083-9979457 using Amazon Buy Shipping. My order was delayed in transit and delivered late to the customer but before delivering the order, amazon issued a refund to the buyer. I had no control on the delivery of the order because i bought shipping from amazon and handed over the package at a facility centre on time.

Dear amazon associates, please check the following shipping label tracking ID, the order has been delivered to the buyer now but its late due to amazon's buy shipping team's negligence not mine.

9300120111411707040556 USPS

Please review your decision and get my money back from the buyer.

Thank you.

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Danny_Amazon

Hello @Seller_zhnk0qFSjG9G1- thanks for joining us here on the seller forums!

I was able to take a look through the order you have listed, and do see that you should still have an option to appeal the decision for the next couple days. I would recommend reviewing this section on how to appeal a SAFE-T claim decision, and when appealing, provide all evidence you have of shipping the product on time!

Following that appeal, please do let me know the outcome in case I can help advise further.

Thanks!

00
Follow this discussion to be notified of new activity
user profile
Danny_Amazon

Hello @Seller_zhnk0qFSjG9G1- thanks for joining us here on the seller forums!

I was able to take a look through the order you have listed, and do see that you should still have an option to appeal the decision for the next couple days. I would recommend reviewing this section on how to appeal a SAFE-T claim decision, and when appealing, provide all evidence you have of shipping the product on time!

Following that appeal, please do let me know the outcome in case I can help advise further.

Thanks!

00
user profile
Danny_Amazon

Hello @Seller_zhnk0qFSjG9G1- thanks for joining us here on the seller forums!

I was able to take a look through the order you have listed, and do see that you should still have an option to appeal the decision for the next couple days. I would recommend reviewing this section on how to appeal a SAFE-T claim decision, and when appealing, provide all evidence you have of shipping the product on time!

Following that appeal, please do let me know the outcome in case I can help advise further.

Thanks!

00
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