Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile
Seller_DuAlSawsw0QvC

As a buyer - Amazon has not refunded me for $500+ of returns

Anyone else experiencing this scam?

Under your returns it says return issued. But in your Amazon wallet and your credit card, no return ever issued. I feel like they do this A LOT, and just process the returns for those who notice and write in.

1.3K views
38 replies
Account Health
Tags:Account users
428
Reply
user profile
Seller_DuAlSawsw0QvC

As a buyer - Amazon has not refunded me for $500+ of returns

Anyone else experiencing this scam?

Under your returns it says return issued. But in your Amazon wallet and your credit card, no return ever issued. I feel like they do this A LOT, and just process the returns for those who notice and write in.

Account Health
Tags:Account users
428
1.3K views
38 replies
Reply
38 replies
user profile
Seller_DuAlSawsw0QvC
In reply to: Seller_DuAlSawsw0QvC’s post

Anyway, I'm going to find the time to get on Support with Amazon and see whats what. I will post back here what happens. It's all about finding the time, I know it's going to take at least an hour.

27
user profile
Seller_bQBd2zL1tMiHF
In reply to: Seller_DuAlSawsw0QvC’s post

I had to return an item and it says refund will take up to 60 days

33
user profile
Seller_pNjOVnF8a0aBi
In reply to: Seller_DuAlSawsw0QvC’s post

I returned a couple of items in November that totaled ~$600. Refund occurred on first scan (UPS store), BUT, the refund went to a gift card. Just finished using it up yesterday.

12
user profile
Seller_sVPEGpaiEwREo
In reply to: Seller_DuAlSawsw0QvC’s post

be sure when you return anything you purchase off amazon to use amazon provided return postage.

if you return any order using your own method of shipping and do not update the tracking confirmation of your return manually you will not be refunded.

30
user profile
Seller_BeWo5Xt3t43rn
In reply to: Seller_DuAlSawsw0QvC’s post

Unless you request that your refund be applied to the original charging method AMAZON will issue you a virtual gift card with the refund as its balance which FORCES you to spend the "refund" on AMAZON when clearly after your and My experience that is the LAST place I would continue to shop!

10
user profile
Quincy_Amazon
In reply to: Seller_DuAlSawsw0QvC’s post

Hello @Seller_DuAlSawsw0QvC

Thank you for posting your inquiry to the Forums.

I understand that you have a concern regarding refunds from orders placed as a buyer. In this case, I would suggest contacting our customer service support team for additional assistance. You can reach our customer service team by the following steps:

Log in to your Amazon.com buyer account

At the bottom right of the home page, under the Let Us Help You section, select Help

Select Report Something Else from the options presented

Select I Need More Help

Select Get a call from us or Chat with an associate now

You may also contact customer service support via phone at 1-888-280-4331.

Regards,

Quincy_Amazon

60
user profile
Seller_DuAlSawsw0QvC

As a buyer - Amazon has not refunded me for $500+ of returns

Anyone else experiencing this scam?

Under your returns it says return issued. But in your Amazon wallet and your credit card, no return ever issued. I feel like they do this A LOT, and just process the returns for those who notice and write in.

1.3K views
38 replies
Account Health
Tags:Account users
428
Reply
user profile
Seller_DuAlSawsw0QvC

As a buyer - Amazon has not refunded me for $500+ of returns

Anyone else experiencing this scam?

Under your returns it says return issued. But in your Amazon wallet and your credit card, no return ever issued. I feel like they do this A LOT, and just process the returns for those who notice and write in.

Account Health
Tags:Account users
428
1.3K views
38 replies
Reply
user profile

As a buyer - Amazon has not refunded me for $500+ of returns

by Seller_DuAlSawsw0QvC

Anyone else experiencing this scam?

Under your returns it says return issued. But in your Amazon wallet and your credit card, no return ever issued. I feel like they do this A LOT, and just process the returns for those who notice and write in.

Account Health
Tags:Account users
428
1.3K views
38 replies
Reply
38 replies
38 replies
Quick filters
Sort by
user profile
Seller_DuAlSawsw0QvC
In reply to: Seller_DuAlSawsw0QvC’s post

Anyway, I'm going to find the time to get on Support with Amazon and see whats what. I will post back here what happens. It's all about finding the time, I know it's going to take at least an hour.

27
user profile
Seller_bQBd2zL1tMiHF
In reply to: Seller_DuAlSawsw0QvC’s post

I had to return an item and it says refund will take up to 60 days

33
user profile
Seller_pNjOVnF8a0aBi
In reply to: Seller_DuAlSawsw0QvC’s post

I returned a couple of items in November that totaled ~$600. Refund occurred on first scan (UPS store), BUT, the refund went to a gift card. Just finished using it up yesterday.

12
user profile
Seller_sVPEGpaiEwREo
In reply to: Seller_DuAlSawsw0QvC’s post

be sure when you return anything you purchase off amazon to use amazon provided return postage.

if you return any order using your own method of shipping and do not update the tracking confirmation of your return manually you will not be refunded.

30
user profile
Seller_BeWo5Xt3t43rn
In reply to: Seller_DuAlSawsw0QvC’s post

Unless you request that your refund be applied to the original charging method AMAZON will issue you a virtual gift card with the refund as its balance which FORCES you to spend the "refund" on AMAZON when clearly after your and My experience that is the LAST place I would continue to shop!

10
user profile
Quincy_Amazon
In reply to: Seller_DuAlSawsw0QvC’s post

Hello @Seller_DuAlSawsw0QvC

Thank you for posting your inquiry to the Forums.

I understand that you have a concern regarding refunds from orders placed as a buyer. In this case, I would suggest contacting our customer service support team for additional assistance. You can reach our customer service team by the following steps:

Log in to your Amazon.com buyer account

At the bottom right of the home page, under the Let Us Help You section, select Help

Select Report Something Else from the options presented

Select I Need More Help

Select Get a call from us or Chat with an associate now

You may also contact customer service support via phone at 1-888-280-4331.

Regards,

Quincy_Amazon

60
user profile
Seller_DuAlSawsw0QvC
In reply to: Seller_DuAlSawsw0QvC’s post

Anyway, I'm going to find the time to get on Support with Amazon and see whats what. I will post back here what happens. It's all about finding the time, I know it's going to take at least an hour.

27
user profile
Seller_DuAlSawsw0QvC
In reply to: Seller_DuAlSawsw0QvC’s post

Anyway, I'm going to find the time to get on Support with Amazon and see whats what. I will post back here what happens. It's all about finding the time, I know it's going to take at least an hour.

27
Reply
user profile
Seller_bQBd2zL1tMiHF
In reply to: Seller_DuAlSawsw0QvC’s post

I had to return an item and it says refund will take up to 60 days

33
user profile
Seller_bQBd2zL1tMiHF
In reply to: Seller_DuAlSawsw0QvC’s post

I had to return an item and it says refund will take up to 60 days

33
Reply
user profile
Seller_pNjOVnF8a0aBi
In reply to: Seller_DuAlSawsw0QvC’s post

I returned a couple of items in November that totaled ~$600. Refund occurred on first scan (UPS store), BUT, the refund went to a gift card. Just finished using it up yesterday.

12
user profile
Seller_pNjOVnF8a0aBi
In reply to: Seller_DuAlSawsw0QvC’s post

I returned a couple of items in November that totaled ~$600. Refund occurred on first scan (UPS store), BUT, the refund went to a gift card. Just finished using it up yesterday.

12
Reply
user profile
Seller_sVPEGpaiEwREo
In reply to: Seller_DuAlSawsw0QvC’s post

be sure when you return anything you purchase off amazon to use amazon provided return postage.

if you return any order using your own method of shipping and do not update the tracking confirmation of your return manually you will not be refunded.

30
user profile
Seller_sVPEGpaiEwREo
In reply to: Seller_DuAlSawsw0QvC’s post

be sure when you return anything you purchase off amazon to use amazon provided return postage.

if you return any order using your own method of shipping and do not update the tracking confirmation of your return manually you will not be refunded.

30
Reply
user profile
Seller_BeWo5Xt3t43rn
In reply to: Seller_DuAlSawsw0QvC’s post

Unless you request that your refund be applied to the original charging method AMAZON will issue you a virtual gift card with the refund as its balance which FORCES you to spend the "refund" on AMAZON when clearly after your and My experience that is the LAST place I would continue to shop!

10
user profile
Seller_BeWo5Xt3t43rn
In reply to: Seller_DuAlSawsw0QvC’s post

Unless you request that your refund be applied to the original charging method AMAZON will issue you a virtual gift card with the refund as its balance which FORCES you to spend the "refund" on AMAZON when clearly after your and My experience that is the LAST place I would continue to shop!

10
Reply
user profile
Quincy_Amazon
In reply to: Seller_DuAlSawsw0QvC’s post

Hello @Seller_DuAlSawsw0QvC

Thank you for posting your inquiry to the Forums.

I understand that you have a concern regarding refunds from orders placed as a buyer. In this case, I would suggest contacting our customer service support team for additional assistance. You can reach our customer service team by the following steps:

Log in to your Amazon.com buyer account

At the bottom right of the home page, under the Let Us Help You section, select Help

Select Report Something Else from the options presented

Select I Need More Help

Select Get a call from us or Chat with an associate now

You may also contact customer service support via phone at 1-888-280-4331.

Regards,

Quincy_Amazon

60
user profile
Quincy_Amazon
In reply to: Seller_DuAlSawsw0QvC’s post

Hello @Seller_DuAlSawsw0QvC

Thank you for posting your inquiry to the Forums.

I understand that you have a concern regarding refunds from orders placed as a buyer. In this case, I would suggest contacting our customer service support team for additional assistance. You can reach our customer service team by the following steps:

Log in to your Amazon.com buyer account

At the bottom right of the home page, under the Let Us Help You section, select Help

Select Report Something Else from the options presented

Select I Need More Help

Select Get a call from us or Chat with an associate now

You may also contact customer service support via phone at 1-888-280-4331.

Regards,

Quincy_Amazon

60
Reply