Canada Post Strike (Feedback Removal Requests)

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Daryl_Amazon

Canada Post Strike (Feedback Removal Requests)

Hello Canadian Sellers,

We have green light in the removal of negative feedback in regard to the current situation of the Canada Post Strike, we are still looking into all other factors and observations made by you all within the creative content I made last week about this same topic.

I would need from you all the following details:

  • Order ID:
  • Case ID:
  • Feedback Comment:
  • Date of Submission:

By date of submission I mean that we will be reviewing orders affected after Friday, November 15, 2024, orders prior to this date will not be reviewed/taken into consideration for investigation, I will be reviewing each individual request next week and will post an update on all replies with their respective outcome through this thread.


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UPDATE 1/7/2025:


ALL THE FEEDBACK REMOVAL REQUESTS, THAT WERE RELATED TO THE POST STRIKE AND IN WHICH SELLERS PROVIDED CASE ID/ORDER ID HAVE BEEN REMOVED.

WE ARE LOCKING THIS THREAD. PLEASE CONTINUE CREATING THREADS IF ASSISTANCE IS NEEDED.

1.5K views
550 replies
Tags:Engage with Amazon, Partner network
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550 replies
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Seller_SGXenWOOp9WjQ

Hi

Order ID: 702-5518600-2457858

Case ID 16829445181

Feedback Comment: I have not received this item. It says that it may be lost. I would like a refund.

Date of Submission: 2024-12-12

-------------------------

Order ID: 701-6383784-0997800

Case ID 16852938881

Feedback Comment : My package never arrived

Date of Submission: 2024-11-30

----------------------------

Thank you, hopping for some help with A-Z ODR....

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Seller_17AmLFQYjOFAE

Thank you @Daryl_Amazon

ORDER ID: 702-8509747-5141848

CASE ID: 16805864611

FEEDBACK COMMENT:

Says that my boots may be lost . Ordered them in November. No show . Not dealing with this no more . Going elsewhere for these work boots

DATE OF SUBMISSION : 2024-12-09

ORDER ID: 702-0019942-9754621

CASE ID: 16852779711

FEEDBACK COMMENT: You pay for item you never get it and it’s a hassle to get your refund

DATE OF SUBMISSION : 2024-12-14

ORDER ID: 701-3694110-3445068

CASE ID: 16851870831

FEEDBACK COMMENT: Mon colis est toujours aux USA depuis le 19 novembre

DATE OF SUBMISSION : 2024-12-16

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Seller_h9joQHWhw0Plw

Order # 702-5011972-8069069

CASE ID ID 16840695781

Feedback comment: put on your product description that any promised delivery date is subject to change at seller's discretion, any guarantees are non binding

Date Submission to Amazon: December 13, 2024.

This comment moved by rating from a 5 to now 3.7. Small company and we do not get a lot of reviews, so this is going to take a very long time to correct. This was entirely due to the Canada Post Strike and its effect.

Daryl, I thank you for taking this action, it is appreciated.

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Seller_aqqPKa0txyqe2
This post has been deleted
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Seller_aqqPKa0txyqe2

opened cases but no help. how to reach you. every time we open a case get a generic reply

Case ID 16848271741

imgimg
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Seller_6J1UPdfVQnV50

2024-12-02 1 702-7779987-7077869

Non seulement le colis n'est jamais arrivé (à ce jour) mais la seule option que j'ai est de retourner l'article à mes frais.

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Seller_HoiWG1H1Zxcls

Order ID: 702-6707632-2960233

Case ID: 16854110041

Feedback Comment: It has taken too long, I have not received my order yet, I am very disappointed (REMARK : replacement was shipped and customer received order within a delivery time range).

Date of Submission: 2024-11-25

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Seller_qb8gdA0Ou6WSh
  • Order ID: 701-8288644-9148224
  • Case ID: 16727486911
  • Feedback Comment: Didn't arrive
  • Date of Submission: 2024-11-26
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Seller_1LlhECCx3kBby

Order ID: 702-1716054-8357832

Case ID: 16847026201

Feedback Comment: J’avais payé un extra pour une livraison rapide et ça n’a pas été livré dans le temps convenu. J’ai dû aller acheter un autre cadeau pour cette raison.

Date of Submission: 2024-12-15

Order ID: 701-9231826-2593051

Case ID: 16846946251

Feedback Comment: I did not receive this camera at all. I want the camera or a refund

Date of Submission: 2024-12-13

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Seller_LtCxu1GTO9roo

Hello, remove A-to-Z as well, it also receives the strike.

702-5614991-9110615

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Seller_LtCxu1GTO9roo

I think Amazon should extend the delivery time and tell the buyer why.

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