Unverified purchase negative reviews - Mass attack on our listing - NEED HELP
@Jim_Amazon @Glenn_Amazon @Joey_Amazon @Topher_Amazon @Roberto_Amazon @SEAmod @Manny_Amazon
Case ID: 16994894071 & 15853844441
We’ve observed a sudden and significant influx of negative reviews for our product., which seem to be part of a coordinated mass attack.
Below are the key details:
Sudden Spike in Negative Reviews: Ten negative reviews were posted within the last three days, all from suspicious reviewers with unverified purchases and no review history.
Impact: This sudden influx of unverifiable reviews is misleading customers and harming the product’s reputation, despite consistently positive feedback from verified purchases.
We do not sell this product outside of Amazon.com, so there is no valid source of product review other than Amazon.com purchase.
Take appropriate steps to remove unverified and suspicious reviews.
Consider providing enhanced protection for this product to prevent repeated attacks from bad actors.
Unverified purchase negative reviews - Mass attack on our listing - NEED HELP
@Jim_Amazon @Glenn_Amazon @Joey_Amazon @Topher_Amazon @Roberto_Amazon @SEAmod @Manny_Amazon
Case ID: 16994894071 & 15853844441
We’ve observed a sudden and significant influx of negative reviews for our product., which seem to be part of a coordinated mass attack.
Below are the key details:
Sudden Spike in Negative Reviews: Ten negative reviews were posted within the last three days, all from suspicious reviewers with unverified purchases and no review history.
Impact: This sudden influx of unverifiable reviews is misleading customers and harming the product’s reputation, despite consistently positive feedback from verified purchases.
We do not sell this product outside of Amazon.com, so there is no valid source of product review other than Amazon.com purchase.
Take appropriate steps to remove unverified and suspicious reviews.
Consider providing enhanced protection for this product to prevent repeated attacks from bad actors.
6 replies
Seller_NbYSGJ8Tehgbv
I was able to look at your brands. I looked at every product to see if I could find the mass attack. (I know. I have too much time on my hands).
I only see three brands listed in your profile.
The way you have written your forum posts implies that English is not your first language so I am trying to help you describe this better but I cannot find the unverified review attack anywhere. I checked all three brands. Is it possible you are talking about another market?
I have seen horrible things with overseas markets so I can expect to see what you are describing in these markets. But a moderator will expect that this is going on in the USA market and be just as confused as I am. Can you clarify?
Seller_rI7BZIczK8iAC
The question although remains:
I looked at every product
Can you post the ASIN to make it possible to verify?
Seller_AWak2AZyzhw16
@Jim_Amazon @Glenn_Amazon @Joey_Amazon @Topher_Amazon @Roberto_Amazon @SEAmod @Manny_Amazon
Here are the few reviews in just three days- so far 10 unverified one star reviews in just three days.
@MODs - NEED URGENT HELP
Seller_dFmw2NIX7oHa3
Facing the same issue, did you find any solution?
