Trying to close my account over and over
I've been trying to close my account over and over and nothing seems to happen. Its in good standing, nothing owed either way, tax info up to date etc. Its been nearly a year now.
Can anyone suggest what to do?
Trying to close my account over and over
I've been trying to close my account over and over and nothing seems to happen. Its in good standing, nothing owed either way, tax info up to date etc. Its been nearly a year now.
Can anyone suggest what to do?
3 replies
Seller_Hi7wbO2Kbo6bl
Have you deleted all listings (not just closed -- but deleted?)
Double checked the other platforms to make sure nothing listed there?
Nothing unresolved with FBA?
Moderator help please?
@Sandy_Amazon
@CR_Amazon
@Christine_Amazon
CR_Amazon
Hello there @Seller_zFG7ASjuKubz4
@Seller_Hi7wbO2Kbo6blthank you for the tag!
@Seller_zFG7ASjuKubz4 My name is CR and wanted to hop in here to see if I'm able to get you some more information here. I'm assuming you've already tried to reach out directly to Seller Support to see if you can figure this out? If you have, would you mind sharing that case # below and I'd be happy to take a deeper look there and review what they've communicated to you to this point.
I'll remain here for your response.
CR_Amazon
CR_Amazon
@Seller_zFG7ASjuKubz4
Hi again, CR here. I had a chance to peek at your account and found case #17827967501 where you were communicated with last on 5/30/25. They informed you on the steps that you needed to take in order to match the name in Seller Central to the name of the document provided for tax verification. You'd then need to do the tax verification once again before you can proceed to close your account.
Should you still have additional questions, please reopen the above case.
CR_Amazon
