PLEASE HELP!

I don't know why my account has been deactivated while I my account health and I tried so submit information and Amazon always told me not send them sufficient information like this:

We received your submission but do not have enough information to reactivate your account.

Why did this happen?

You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.

What happens now?

Your account will remain deactivated. If we do not receive the requested information your account will remain deactivated.

I could not contact them by the yellow button in the home page. HELP PLEASEEEEEE!