Conflicting Information About Aged Inventory Removal – Need Help
Hi everyone,
I’m hoping someone can help or share some insight. I’ve received multiple emails from Amazon stating that my aged inventory will be removed from the fulfilment centre if I don’t take action.
However, I have disabled the Automated Fulfillable Inventory settings in my account, and I’ve also spoken to an Amazon support agent via chat, who clearly confirmed that my inventory will not be removed as long as those settings are turned off and I’m okay with the long-term storage fees — which I am.
Despite that, I’m still receiving repeated removal warning emails, and when I contact support again, I get standard copy-paste replies that don't actually address the issue or provide a solution.
I’m just trying to make sure that my inventory won’t be removed, since I’m happy to pay the storage fees. I’ve asked for a clear written confirmation and escalation, but I’m still not getting a consistent answer.
Has anyone experienced this? Or does anyone know the right steps to escalate this to someone who can properly confirm that my inventory will stay in the fulfilment centre?
Any advice would be really appreciated! Thanks so much in advance.
Conflicting Information About Aged Inventory Removal – Need Help
Hi everyone,
I’m hoping someone can help or share some insight. I’ve received multiple emails from Amazon stating that my aged inventory will be removed from the fulfilment centre if I don’t take action.
However, I have disabled the Automated Fulfillable Inventory settings in my account, and I’ve also spoken to an Amazon support agent via chat, who clearly confirmed that my inventory will not be removed as long as those settings are turned off and I’m okay with the long-term storage fees — which I am.
Despite that, I’m still receiving repeated removal warning emails, and when I contact support again, I get standard copy-paste replies that don't actually address the issue or provide a solution.
I’m just trying to make sure that my inventory won’t be removed, since I’m happy to pay the storage fees. I’ve asked for a clear written confirmation and escalation, but I’m still not getting a consistent answer.
Has anyone experienced this? Or does anyone know the right steps to escalate this to someone who can properly confirm that my inventory will stay in the fulfilment centre?
Any advice would be really appreciated! Thanks so much in advance.
14 replies
Seller_4UClVQ6omP32U
why is it such a big deal? if removed then just send it back in? It's very easy to send back in - literally don't even need to repack and it's only $5 each
Ken_Amazon
Hi @Seller_JxJ3H9CY2ciA6,
Thank you for your post.
Can you share me the case ID of your case?
Ken
Seller_Gza824Ep58QFg
Hello Putbi,
I have the same issue. Even i can't open any case about that. I couldn't find Amazon support e-mail because i want to add some screenshots. Do you know any support e-mail address for Amazon AU?
Thanks in advance.
Seller_5y7Itc7SDZ00U
Hi, me too in same situation.
Accordance with mail, I am preparing dispose
but the inventoy impacted is not clear for me.
Though they define aged inventory as over 270 days
, they say "we have identified that you have aged inventory which has been in our fulfilment centres for over 365 days."
so which inventoy aged 270 or 365 days will be impacted this time?