CSM , Brand Review
Hello,
I received an email from csm-brand-review on 12/13/2023. To list 2 ASIN products of Schwarzkopf, they asked me for an invoice showing the sales amount for the last 365 days. I sent the requested invoices to csm-brand-review . But the rejection keeps coming. The answer is 'We cannot accept this invoice, it shows documents that were not requested'.. My lists are closed.
Can you please help me with this?
CSM , Brand Review
Hello,
I received an email from csm-brand-review on 12/13/2023. To list 2 ASIN products of Schwarzkopf, they asked me for an invoice showing the sales amount for the last 365 days. I sent the requested invoices to csm-brand-review . But the rejection keeps coming. The answer is 'We cannot accept this invoice, it shows documents that were not requested'.. My lists are closed.
Can you please help me with this?
3 replies
Seller_wx62s4FYUbavc
@Seller_gddNhnWyZT5tc did you ever get this fixed? in a similar situation
Cooper_Amazon
Good Evening @Seller_gddNhnWyZT5tc, there are categories, brands and specific products that require approval so our customers can shop with confidence here on Amazon. Unfortunately, we are unable to disclose any additional information at this time regarding the review process.
You may continue to review the products that require approval Seller Central help page for updates. I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
I provided the right document but my request was declined. What do I do?
Review the correspondence we sent to your case log or email client and review the approval requirements again. Your documents may not have passed our review. You’re welcome to submit a new application, provided that you upload new documents for review.
Please let us know if you have any questions about any of the information I have provided above. Have a great rest of the week. Sincerely, Cooper_Amazon
