Promise Extension
Our "Promised delivery date with promise extension" shows the same date/time as the "Promised delivery date without a promise extension". How do you get the promise extension added to deliveries? This is seriously hurting our OTDR as deliveries are delivered after the promised delivery time by only a few hours but still the same day as the promised delivery day.
Promise Extension
Our "Promised delivery date with promise extension" shows the same date/time as the "Promised delivery date without a promise extension". How do you get the promise extension added to deliveries? This is seriously hurting our OTDR as deliveries are delivered after the promised delivery time by only a few hours but still the same day as the promised delivery day.
1 reply
Roberto_Amazon
Hello! @Seller_raA28vSeKOtUU
This is Roberto. I wanted to follow up on your post, have you reported this issue with our Seller Support team yet? If so, can you please provide us with the case ID.
Looking forward to hearing from you.
Regards,
