Variations not showing on listing
Neither of my color variations are showing on my listing, though both are in stock with Amazon FBA. I've provided a screenshot of how my inventory currently looks. SKU ZD-FIDP-7AOE is a green colored item, no matter how many times I try to change the cover photo to its related item, Amazon keeps it as grey. Additionally, grey is the only color listed on my listing and the only inventory available for purchase.
This whole process has been so confusing and the information is so scattered I'm questioning where I went wrong. Please help. TIA
Variations not showing on listing
Neither of my color variations are showing on my listing, though both are in stock with Amazon FBA. I've provided a screenshot of how my inventory currently looks. SKU ZD-FIDP-7AOE is a green colored item, no matter how many times I try to change the cover photo to its related item, Amazon keeps it as grey. Additionally, grey is the only color listed on my listing and the only inventory available for purchase.
This whole process has been so confusing and the information is so scattered I'm questioning where I went wrong. Please help. TIA
1 reply
Manny_Amazon
Hello @Seller_APkOSHLyGt1Bs,
Thanks for posting here. I've reviewed the details of your issue and see that in case 17152703631 Seller Support advised to create a new ASIN with the correct color. Have you tried to do that yet?
Let me know and we'll look into this further.
Regards,
- Manny
