Assistance Needed with Verification Process for Amazon UAE Account
Dear Amazon Community,
I am reaching out for help regarding an issue I'm facing with the verification process for my Amazon Australia and UAE accounts. Unfortunately, I am unable to successfully complete the verification process because my company was officially closed on April 2, 2024.
In November 2023, I successfully closed my Amazon accounts in EU countries and the UK. However, in the UAE and Australia, I mistakenly clicked on the pending accounts while attempting to close them, similar to the process I followed in the EU and UK.
Please note that I did not have any sales in the UAE or Australia; my intention was solely to close these accounts as I did with my other accounts.
Now, I am stuck in the verification process because I am unable to provide the required utility bill for my closed company. The only documents I can currently provide are the company’s documents or the residential address of the Directors or Owners.
I would greatly appreciate any advice or assistance on how I can successfully complete the verification process so that I can close these accounts.
Thank you in advance for your support.
Best regards,
Shaken
Assistance Needed with Verification Process for Amazon UAE Account
Dear Amazon Community,
I am reaching out for help regarding an issue I'm facing with the verification process for my Amazon Australia and UAE accounts. Unfortunately, I am unable to successfully complete the verification process because my company was officially closed on April 2, 2024.
In November 2023, I successfully closed my Amazon accounts in EU countries and the UK. However, in the UAE and Australia, I mistakenly clicked on the pending accounts while attempting to close them, similar to the process I followed in the EU and UK.
Please note that I did not have any sales in the UAE or Australia; my intention was solely to close these accounts as I did with my other accounts.
Now, I am stuck in the verification process because I am unable to provide the required utility bill for my closed company. The only documents I can currently provide are the company’s documents or the residential address of the Directors or Owners.
I would greatly appreciate any advice or assistance on how I can successfully complete the verification process so that I can close these accounts.
Thank you in advance for your support.
Best regards,
Shaken
1 reply
Ash_AMZ
Hello @Seller_8KUApbYtlsx6d,
Ash here to assist. It has been understood that you need help with your account reactivation.
Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.
To find out the deactivation notification please follow the below steps :-
Please click on the Menu bar - Performance - Performance notifications.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
