Account Temporarily Deactivated - Where is Inventory
Hello,
My account was recently deactivated (currently in the process of reactivation), but I no longer see my inventory on the inventory page. Does anyone know why?
Also, why isn’t a removal order allowed in this situation?
Thanks!
3 replies
Seller_k2X0L9mVRT0pW
if the problem is about authenticity claims then Amazon won’t allow goods to be returned to seller until sorted- or not at all if authenticity not proved.
Seller_d8YGbIjNqwFxn
It will still be there. If your account is deactivated then the stock is likely shown as reserved. If you have specific ASINs with issues these may also show as blocked.
The stock may automatically be sent back to you in the future if the account is not reactivated. However Amazon often don't do this if you have been suspended due to sm authenticity claim.
Once you are reactivated your stock should become available again unless you have specific ASINs that are still blocked.
Sarah_Amzn
Hello @Seller_z56zmYqo8FoQN,
This is Sarah with Amazon.
I checked with the partner team and they confirmed that your account has been verified and reactivated.
Can you please confirm?
Kind regards,
Sarah.
