The product was incorrectly identified as a wireless interference device and Amazon will not help us resolve the issue
Hi Amazon,
We have a product that was incorrectly removed due to Amazon believing it my product is a radio communication jammer. It does not.
we carefully reviewed Amazon’s explanation of radio communication jammers.We ensure that it complies with Amazon policy requirements.
CASE ID: 15732355421
Every time I appeal, I get a mechanical response. Please have a live person take a look at this.
The product was incorrectly identified as a wireless interference device and Amazon will not help us resolve the issue
Hi Amazon,
We have a product that was incorrectly removed due to Amazon believing it my product is a radio communication jammer. It does not.
we carefully reviewed Amazon’s explanation of radio communication jammers.We ensure that it complies with Amazon policy requirements.
CASE ID: 15732355421
Every time I appeal, I get a mechanical response. Please have a live person take a look at this.
2 replies
Seller_NbYSGJ8Tehgbv
Unfortunately, these forums are not a direct line of communication to Amazon employees. These are just communications between Amazon sellers like you and me.
There are moderators in these forums who have the power to look into case IDs, such as the one you posted, and provide explanations. Once a moderator looks at this forum post, they will explain the next steps for you to un-remove your item.
Cooper_Amazon
Good Evening @Seller_cYZWeyAC6hVXa,
It appears you are still actively working with Selling Partner Support on CASE ID 15732355421 regarding the appeal of your ASIN. I see that you have been adding more supportive documentation but I'd also recommend you try sharing additional evidence on the case that shows the specific nature of the product. This could include manuals, schematics, photos, or a video recording showing your product does not emit radio frequencies.
Feel free to reach out to us once CASE ID 15732355421 closes out if you have any outstanding questions or concerns regarding the outcome of the case. Have a good night.
Sincerely, Cooper_Amazon