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Seller_WX3puusINl7uP

Package damaged and undeliverable

Good morning Amazon sellers how are you doing?

I am contacting you please because I have a problem, what should I do when my package was on its way for delivery and the carrier tells me that my package is about to return to me because it is

damaged and cannot be delivered??

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3 replies
Manage Buyer Experience
Tags:Return shipment
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Seller_WX3puusINl7uP

Package damaged and undeliverable

Good morning Amazon sellers how are you doing?

I am contacting you please because I have a problem, what should I do when my package was on its way for delivery and the carrier tells me that my package is about to return to me because it is

damaged and cannot be delivered??

Manage Buyer Experience
Tags:Return shipment
00
16 views
3 replies
Reply
3 replies
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_WX3puusINl7uP’s post

Wait until it's returned and then refund the customer.

00
user profile
Joey_Amazon
In reply to: Seller_WX3puusINl7uP’s post

Hi @Seller_WX3puusINl7uP,

Thank you for utilizing the forums!

Also @Seller_z3XfkorVSmnEYthank you for chiming in.

If you wish you can provide the order ID and I can take a look at this from my end. You could also reach out to the buyer via the Seller-Buyer Messaging Service to inform your customer about this ongoing issue with the order.

Thanks,

Joey

00
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user profile
Seller_WX3puusINl7uP

Package damaged and undeliverable

Good morning Amazon sellers how are you doing?

I am contacting you please because I have a problem, what should I do when my package was on its way for delivery and the carrier tells me that my package is about to return to me because it is

damaged and cannot be delivered??

16 views
3 replies
Manage Buyer Experience
Tags:Return shipment
00
Reply
user profile
Seller_WX3puusINl7uP

Package damaged and undeliverable

Good morning Amazon sellers how are you doing?

I am contacting you please because I have a problem, what should I do when my package was on its way for delivery and the carrier tells me that my package is about to return to me because it is

damaged and cannot be delivered??

Manage Buyer Experience
Tags:Return shipment
00
16 views
3 replies
Reply
user profile

Package damaged and undeliverable

by Seller_WX3puusINl7uP

Good morning Amazon sellers how are you doing?

I am contacting you please because I have a problem, what should I do when my package was on its way for delivery and the carrier tells me that my package is about to return to me because it is

damaged and cannot be delivered??

Manage Buyer Experience
Tags:Return shipment
00
16 views
3 replies
Reply
3 replies
3 replies
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Seller_z3XfkorVSmnEY
In reply to: Seller_WX3puusINl7uP’s post

Wait until it's returned and then refund the customer.

00
user profile
Joey_Amazon
In reply to: Seller_WX3puusINl7uP’s post

Hi @Seller_WX3puusINl7uP,

Thank you for utilizing the forums!

Also @Seller_z3XfkorVSmnEYthank you for chiming in.

If you wish you can provide the order ID and I can take a look at this from my end. You could also reach out to the buyer via the Seller-Buyer Messaging Service to inform your customer about this ongoing issue with the order.

Thanks,

Joey

00
Follow this discussion to be notified of new activity
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_WX3puusINl7uP’s post

Wait until it's returned and then refund the customer.

00
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_WX3puusINl7uP’s post

Wait until it's returned and then refund the customer.

00
Reply
user profile
Joey_Amazon
In reply to: Seller_WX3puusINl7uP’s post

Hi @Seller_WX3puusINl7uP,

Thank you for utilizing the forums!

Also @Seller_z3XfkorVSmnEYthank you for chiming in.

If you wish you can provide the order ID and I can take a look at this from my end. You could also reach out to the buyer via the Seller-Buyer Messaging Service to inform your customer about this ongoing issue with the order.

Thanks,

Joey

00
user profile
Joey_Amazon
In reply to: Seller_WX3puusINl7uP’s post

Hi @Seller_WX3puusINl7uP,

Thank you for utilizing the forums!

Also @Seller_z3XfkorVSmnEYthank you for chiming in.

If you wish you can provide the order ID and I can take a look at this from my end. You could also reach out to the buyer via the Seller-Buyer Messaging Service to inform your customer about this ongoing issue with the order.

Thanks,

Joey

00
Reply
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