URGENT Account verification issue all inventory stranded [Case ID: 10607813852]
My inventory was stranded due to an ambiguous account verification issue.
The account verification team has asked for the following so far:
- KYC documents
- Bank Account information
- Remove one individual as Beneficial Owner
Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 10 days.
Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.
URGENT Account verification issue all inventory stranded [Case ID: 10607813852]
My inventory was stranded due to an ambiguous account verification issue.
The account verification team has asked for the following so far:
- KYC documents
- Bank Account information
- Remove one individual as Beneficial Owner
Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 10 days.
Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.
7 replies
Seller_MuWTRz46WOWYL
@Ezra_Amazon @Ash_AMZ @Winston_Amazon @Julia_Amzn @Simon_Amazon @Sakura_Amazon_
Julia_Amzn
Hello @Seller_MuWTRz46WOWYL,
Thank you for reaching out.
Has your identity document been uploaded and verified?
Best,
Julia.
Seller_086yR3kMIyPK3
same thing is happening to me.
did your issue resolved?
