OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??
I have updated all my listings and yet some variations of the exact same product have shorter delivery times.
I sell shirts. For example, a large size has a shorter delivery time than an XL.
And due to Amazon shortening delivery times, my OTDR is at about 50%.
Now I get an email saying that if this doesn't improve, my listings will be deactivated???
OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??
I have updated all my listings and yet some variations of the exact same product have shorter delivery times.
I sell shirts. For example, a large size has a shorter delivery time than an XL.
And due to Amazon shortening delivery times, my OTDR is at about 50%.
Now I get an email saying that if this doesn't improve, my listings will be deactivated???
1 reply
Ricardo_Amazon
Hello @Seller_Kn7PE9rhSYXk9,
Ricardo from Amazon here.
I have not been able to find a Case where you reached out to Seller Support about this. I recommend reaching out to them for further assistance.
You can create a Case by following this link.