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Seller_Kn7PE9rhSYXk9

OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??

I have updated all my listings and yet some variations of the exact same product have shorter delivery times.

I sell shirts. For example, a large size has a shorter delivery time than an XL.

And due to Amazon shortening delivery times, my OTDR is at about 50%.

Now I get an email saying that if this doesn't improve, my listings will be deactivated???

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Tags:Account Health
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Seller_Kn7PE9rhSYXk9

OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??

I have updated all my listings and yet some variations of the exact same product have shorter delivery times.

I sell shirts. For example, a large size has a shorter delivery time than an XL.

And due to Amazon shortening delivery times, my OTDR is at about 50%.

Now I get an email saying that if this doesn't improve, my listings will be deactivated???

Tags:Account Health
10
37 views
1 reply
Reply
1 reply
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Ricardo_Amazon

Hello @Seller_Kn7PE9rhSYXk9,

Ricardo from Amazon here.

I have not been able to find a Case where you reached out to Seller Support about this. I recommend reaching out to them for further assistance.

You can create a Case by following this link.

10
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Seller_Kn7PE9rhSYXk9

OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??

I have updated all my listings and yet some variations of the exact same product have shorter delivery times.

I sell shirts. For example, a large size has a shorter delivery time than an XL.

And due to Amazon shortening delivery times, my OTDR is at about 50%.

Now I get an email saying that if this doesn't improve, my listings will be deactivated???

37 views
1 reply
Tags:Account Health
10
Reply
user profile
Seller_Kn7PE9rhSYXk9

OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??

I have updated all my listings and yet some variations of the exact same product have shorter delivery times.

I sell shirts. For example, a large size has a shorter delivery time than an XL.

And due to Amazon shortening delivery times, my OTDR is at about 50%.

Now I get an email saying that if this doesn't improve, my listings will be deactivated???

Tags:Account Health
10
37 views
1 reply
Reply
user profile

OTDR - Amazon will shorten your delivery time, then punish you for not delivering on time??

by Seller_Kn7PE9rhSYXk9

I have updated all my listings and yet some variations of the exact same product have shorter delivery times.

I sell shirts. For example, a large size has a shorter delivery time than an XL.

And due to Amazon shortening delivery times, my OTDR is at about 50%.

Now I get an email saying that if this doesn't improve, my listings will be deactivated???

Tags:Account Health
10
37 views
1 reply
Reply
1 reply
1 reply
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Ricardo_Amazon

Hello @Seller_Kn7PE9rhSYXk9,

Ricardo from Amazon here.

I have not been able to find a Case where you reached out to Seller Support about this. I recommend reaching out to them for further assistance.

You can create a Case by following this link.

10
Follow this discussion to be notified of new activity
user profile
Ricardo_Amazon

Hello @Seller_Kn7PE9rhSYXk9,

Ricardo from Amazon here.

I have not been able to find a Case where you reached out to Seller Support about this. I recommend reaching out to them for further assistance.

You can create a Case by following this link.

10
user profile
Ricardo_Amazon

Hello @Seller_Kn7PE9rhSYXk9,

Ricardo from Amazon here.

I have not been able to find a Case where you reached out to Seller Support about this. I recommend reaching out to them for further assistance.

You can create a Case by following this link.

10
Reply
Follow this discussion to be notified of new activity