I am writing to express my deep frustration with the support I have received as an Amazon seller. Over the past month, I have encountered numerous issues that have severely impacted my business operations:

Inconsistent Information: I have contacted Seller Support over 30 times this month and received 30 different answers to my inquiries. This lack of consistency is unacceptable and has left me unable to resolve my issues effectively.

Lack of Detailed Assistance: Support representatives consistently fail to provide specific details or actionable information to address my concerns.

Account Reactivation Difficulties: Despite submitting extensive documentation, including invoices, supplier information, and bank statements, my account remains inactive. The constant changes in requirements, such as suddenly requesting photographs instead of scanned documents, have caused significant delays and confusion.

Ineffective Communication: The support process feels like an illusion, with no real assistance being provided despite multiple attempts to seek help.

Lack of Accountability from Decision Makers: It is disheartening that decision-makers seem unwilling to engage directly with sellers or provide the necessary information to those who identify themselves as seller support representatives. This lack of transparency only exacerbates the challenges we face.