A-Z assistance
Who can I speak to regarding an A-Z claim? Claim was granted despite photo, tracking and gps evidence so appealed but it’s been denied. I have no option to contact the A-Z team so are there any seller support on here that I can speak to?
Thanks.
A-Z assistance
Who can I speak to regarding an A-Z claim? Claim was granted despite photo, tracking and gps evidence so appealed but it’s been denied. I have no option to contact the A-Z team so are there any seller support on here that I can speak to?
Thanks.
23 replies
Seller_ZJhFeE3tNKzfh
You can tag in moderators - look at other threads for names who may be able to help - but other than that you'd be looking at emailing managingdirector@amazon.co.uk, mediation or small claims court.
Seller_oBS3qdDhMEJ57
@Sarah_Amzn @Ezra_Amazon @Jessica_Amazon_ @Winston_Amazon@Ash_Amazon@Maja_Amazon
Sarah_Amzn
Hello @Seller_oBS3qdDhMEJ57,
I'm Sarah from Amazon and I'm happy to assist you.
Have you already opened a case with Seller Support? If yes, can you please share the case ID?
Regards,
Sarah.
