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Seller_EHk87E3hOdl0G

Rolling Paper Bundles are Constantly Removed for Intellectual Property Violations

Hey everyone, i am hoping someone can help me out with this!

So we've ran into an issue. We sell Gift Bundles of Rolling Papers and such from different Brands in one Listing. Now from what i can tell from the Policies for bundles the Highest Priced Branded item should be the Brand name? (Unless i am mistaken.) we've done this and laid out listings exactly how the Bundle policy wants it however recently we've had over 20 Violations for Trademark Misuse or Trademark logo Misuse in regards to brands such as RAW or OCB. Unfortunately we've tried reaching out to these brands for a LOA so we can continue to sell those Bundles as they are however we've had no luck.

I've tried contacting Seller Support as well as account health and i keep getting the same basic Amazon Bot responses or someone on the phone who basically reads out what ive already seen from those Seller Support Responses. Does anyone know how i can go about resolving this so we can continue to sell these products?

Thanks!

45 views
6 replies
Tags:Product removal, Restricted Products
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user profile
Seller_EHk87E3hOdl0G

Rolling Paper Bundles are Constantly Removed for Intellectual Property Violations

Hey everyone, i am hoping someone can help me out with this!

So we've ran into an issue. We sell Gift Bundles of Rolling Papers and such from different Brands in one Listing. Now from what i can tell from the Policies for bundles the Highest Priced Branded item should be the Brand name? (Unless i am mistaken.) we've done this and laid out listings exactly how the Bundle policy wants it however recently we've had over 20 Violations for Trademark Misuse or Trademark logo Misuse in regards to brands such as RAW or OCB. Unfortunately we've tried reaching out to these brands for a LOA so we can continue to sell those Bundles as they are however we've had no luck.

I've tried contacting Seller Support as well as account health and i keep getting the same basic Amazon Bot responses or someone on the phone who basically reads out what ive already seen from those Seller Support Responses. Does anyone know how i can go about resolving this so we can continue to sell these products?

Thanks!

Tags:Product removal, Restricted Products
00
45 views
6 replies
Reply
6 replies
user profile
Spencer_Amazon

Hello @Seller_EHk87E3hOdl0G,

I checked and saw you received 3 more responses with regards to the intellectual property violations. There is valuable information there for you to continue to sell your products.

I hope you get everything sorted.

Regards, Spencer

00
user profile
Seller_B3Q5IkUa005Gn

Can you please check your mail, Hopeso you have got notifications related

00
user profile
Seller_RlZVPg3d6ZUGP

Wont your items count as consumable and therefore be subject to the new policy so you cant mix brands?

00
Follow this discussion to be notified of new activity
user profile
Seller_EHk87E3hOdl0G

Rolling Paper Bundles are Constantly Removed for Intellectual Property Violations

Hey everyone, i am hoping someone can help me out with this!

So we've ran into an issue. We sell Gift Bundles of Rolling Papers and such from different Brands in one Listing. Now from what i can tell from the Policies for bundles the Highest Priced Branded item should be the Brand name? (Unless i am mistaken.) we've done this and laid out listings exactly how the Bundle policy wants it however recently we've had over 20 Violations for Trademark Misuse or Trademark logo Misuse in regards to brands such as RAW or OCB. Unfortunately we've tried reaching out to these brands for a LOA so we can continue to sell those Bundles as they are however we've had no luck.

I've tried contacting Seller Support as well as account health and i keep getting the same basic Amazon Bot responses or someone on the phone who basically reads out what ive already seen from those Seller Support Responses. Does anyone know how i can go about resolving this so we can continue to sell these products?

Thanks!

45 views
6 replies
Tags:Product removal, Restricted Products
00
Reply
user profile
Seller_EHk87E3hOdl0G

Rolling Paper Bundles are Constantly Removed for Intellectual Property Violations

Hey everyone, i am hoping someone can help me out with this!

So we've ran into an issue. We sell Gift Bundles of Rolling Papers and such from different Brands in one Listing. Now from what i can tell from the Policies for bundles the Highest Priced Branded item should be the Brand name? (Unless i am mistaken.) we've done this and laid out listings exactly how the Bundle policy wants it however recently we've had over 20 Violations for Trademark Misuse or Trademark logo Misuse in regards to brands such as RAW or OCB. Unfortunately we've tried reaching out to these brands for a LOA so we can continue to sell those Bundles as they are however we've had no luck.

I've tried contacting Seller Support as well as account health and i keep getting the same basic Amazon Bot responses or someone on the phone who basically reads out what ive already seen from those Seller Support Responses. Does anyone know how i can go about resolving this so we can continue to sell these products?

Thanks!

Tags:Product removal, Restricted Products
00
45 views
6 replies
Reply
user profile

Rolling Paper Bundles are Constantly Removed for Intellectual Property Violations

by Seller_EHk87E3hOdl0G

Hey everyone, i am hoping someone can help me out with this!

So we've ran into an issue. We sell Gift Bundles of Rolling Papers and such from different Brands in one Listing. Now from what i can tell from the Policies for bundles the Highest Priced Branded item should be the Brand name? (Unless i am mistaken.) we've done this and laid out listings exactly how the Bundle policy wants it however recently we've had over 20 Violations for Trademark Misuse or Trademark logo Misuse in regards to brands such as RAW or OCB. Unfortunately we've tried reaching out to these brands for a LOA so we can continue to sell those Bundles as they are however we've had no luck.

I've tried contacting Seller Support as well as account health and i keep getting the same basic Amazon Bot responses or someone on the phone who basically reads out what ive already seen from those Seller Support Responses. Does anyone know how i can go about resolving this so we can continue to sell these products?

Thanks!

Tags:Product removal, Restricted Products
00
45 views
6 replies
Reply
6 replies
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Spencer_Amazon

Hello @Seller_EHk87E3hOdl0G,

I checked and saw you received 3 more responses with regards to the intellectual property violations. There is valuable information there for you to continue to sell your products.

I hope you get everything sorted.

Regards, Spencer

00
user profile
Seller_B3Q5IkUa005Gn

Can you please check your mail, Hopeso you have got notifications related

00
user profile
Seller_RlZVPg3d6ZUGP

Wont your items count as consumable and therefore be subject to the new policy so you cant mix brands?

00
Follow this discussion to be notified of new activity
user profile
Spencer_Amazon

Hello @Seller_EHk87E3hOdl0G,

I checked and saw you received 3 more responses with regards to the intellectual property violations. There is valuable information there for you to continue to sell your products.

I hope you get everything sorted.

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_EHk87E3hOdl0G,

I checked and saw you received 3 more responses with regards to the intellectual property violations. There is valuable information there for you to continue to sell your products.

I hope you get everything sorted.

Regards, Spencer

00
Reply
user profile
Seller_B3Q5IkUa005Gn

Can you please check your mail, Hopeso you have got notifications related

00
user profile
Seller_B3Q5IkUa005Gn

Can you please check your mail, Hopeso you have got notifications related

00
Reply
user profile
Seller_RlZVPg3d6ZUGP

Wont your items count as consumable and therefore be subject to the new policy so you cant mix brands?

00
user profile
Seller_RlZVPg3d6ZUGP

Wont your items count as consumable and therefore be subject to the new policy so you cant mix brands?

00
Reply
Follow this discussion to be notified of new activity