Associated with another account deacativation
Dear Seller Support Team,
My account was deactivated saying there is an account associated with mine which is completely not true i have only had one account with one limited company made this year not even that long ago this month i am seriously confused but an appeal in not heard anything back but i have had no policy issues or nothing at all and my account health is at 220 very healthy seriously confused can someone help im freaking out?
Associated with another account deacativation
Dear Seller Support Team,
My account was deactivated saying there is an account associated with mine which is completely not true i have only had one account with one limited company made this year not even that long ago this month i am seriously confused but an appeal in not heard anything back but i have had no policy issues or nothing at all and my account health is at 220 very healthy seriously confused can someone help im freaking out?
5 replies
Seller_QuM1AZgzfU9x4
What was the name of the other account?
Seller_chy5fCStE8sIz
Do you have any friends, family, or business partners who currently sell, or previously sold on Amazon? Have you ever hired anyone to manage, or set up your account in any fashion? Do you have any employees or staff with access to your devices or seller central account?
An association can occur for a number of reasons but you ultimately will need to identify the reason for the connection to understand the next steps to dispute the situation.
Simon_Amazon
Hello @Seller_VgcTtgqwT9e7A,
Here Simon from Amazon.
Have you tried to reach out to our Account Health Support team via the 'Call me Now' button?
Best,
Simon
