How do I close my seller account?
My US account went inactive but my Canada and Mexico accounts still show active. This platform is ridiculously difficult to use and I want to close all 3 accounts but I keep getting sent in circles on the website. How do I stop being an amazon seller?
How do I close my seller account?
My US account went inactive but my Canada and Mexico accounts still show active. This platform is ridiculously difficult to use and I want to close all 3 accounts but I keep getting sent in circles on the website. How do I stop being an amazon seller?
2 replies
Seller_4zBzdtgCyS9EI
All your accounts must be active and in good standing or they cannot be closed. All you can do is walk away.
Nano_Amazon
Hello @Sojournify
Thanks for reaching out the Amazon Forums. Beside what @Seller_4zBzdtgCyS9EI mentions, these are the steps to take before closing your seller account:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
- For additional information, you can visit the "Close your seller account“ help page.
Let me know if you have further questions.
If you meet all the requirements mentioned above and you still have not been able to close your account, please open a case with our Seller Support team and share the case number with me.
Nano
