Amazon Support has not responded to our case for over 10 days! Please help.
The situation is critical; we've waited over 10 days for a response from support, but to no avail. @Sarah_Amzn Case ID is 9522141472
This case is of utmost importance; the absence of a response from Amazon means we incur financial losses daily and risk losing our business altogether. We have responded to all inquiries from support and provided all the documents they requested. However, there's been no response, and the case is in the "Action Needed By Amazon" status for over 10 days
How much longer must we wait!?
Has anyone else encountered such a situation? How can we achieve a response from support regarding our case?
Amazon Support has not responded to our case for over 10 days! Please help.
The situation is critical; we've waited over 10 days for a response from support, but to no avail. @Sarah_Amzn Case ID is 9522141472
This case is of utmost importance; the absence of a response from Amazon means we incur financial losses daily and risk losing our business altogether. We have responded to all inquiries from support and provided all the documents they requested. However, there's been no response, and the case is in the "Action Needed By Amazon" status for over 10 days
How much longer must we wait!?
Has anyone else encountered such a situation? How can we achieve a response from support regarding our case?
7 replies
Seller_ZVAz3d5lZuGid
Hopefully your tag to Sarah, forum mod, will get a response.
Spencer_Amazon
Hello @Seller_2oDbbkuooyigQ,
I apologize for the delay in response.
I checked with our team and was informed that all your ASINs are LIVE.
Can you please confirm this?
Regards, Spencer
