Deactivated account being charged 5 years later
I deactivated my account in 2018. I did not have anything to sell therefore I had no inventory. On Sunday and Monday I get charged for $20 and $19.99 saying it is for AMZ*Amazon Payments. How do I go about deactivating my account and getting those charges refunded?
Got an e-mail from Amazon "We have charged your credit card for $19.99 in an attempt to settle your Amazon seller account balance...." I talked to Amazon on Sunday and they do not see a balance. I check this profile and do not see a balance. I do not know where they are getting a balance.
Any help will be greatly appreciated. Thank you.
Deactivated account being charged 5 years later
I deactivated my account in 2018. I did not have anything to sell therefore I had no inventory. On Sunday and Monday I get charged for $20 and $19.99 saying it is for AMZ*Amazon Payments. How do I go about deactivating my account and getting those charges refunded?
Got an e-mail from Amazon "We have charged your credit card for $19.99 in an attempt to settle your Amazon seller account balance...." I talked to Amazon on Sunday and they do not see a balance. I check this profile and do not see a balance. I do not know where they are getting a balance.
Any help will be greatly appreciated. Thank you.
1 reply
Micah_Amazon
Hello @neilmar_llc,
Thank you for reaching out. My apologies on the frustration that this has caused. Would you be able to share your most recent seller support case ID with me in this thread. Due to the nature of this issue, I would like to review the correspondence from Amazon and get this escalated on your behalf.
Please advise.
Have a great weekend.
Cheers,
Micah
