Amazon Shipping Refund
I purchased an Evri label via Amazon and the item has not been delivered.
Cannot find how to claim a refund on the Amazon shipping charge.
Anyone had experience of this issue?
Amazon Shipping Refund
I purchased an Evri label via Amazon and the item has not been delivered.
Cannot find how to claim a refund on the Amazon shipping charge.
Anyone had experience of this issue?
1 reply
Sakura_Amazon_
Hello @Seller_R8062DghQYb2k,
Did you review this help page: Refunds of Buy Shipping fees?
I am not sure if this is your case, but as per the help page:
"If you dispatch a package and confirm the shipment on time, but the carrier delivers it late, you are not obligated to issue a shipping refund to the buyer. Instead, direct the buyer to contact the carrier and request a refund based on the carrier's on-time delivery guarantee."
Does it help?
Regards,
Sakura
