Brand registration incorrectly declined
Case 15178716391:
From the case history, there is an evidence of miscommunication made from our end regarding this problem. The correct brand name to be used in your brand application is "G Electronics" itself and your application has been declined incorrectly.
Please accept our apologies for not setting the right expectations. We humbly request you to reapply with the brand name "G Electronics" by clicking the “Copy” action within Manage Applications, as the application associated with this case has already been declined.
I followed the advice to reapply while referencing the above case and got this from the follow-up case 15202019601:
We would like to inform you that we have reviewed the case and conclude that the "Mark" listed on your trademark record does not match the brand name listed in your application. As this is a requirement for Brand Registry, we are unable to approve your application at this time.
Can someone from Amazon look at this brand registration issue?
Brand registration incorrectly declined
Case 15178716391:
From the case history, there is an evidence of miscommunication made from our end regarding this problem. The correct brand name to be used in your brand application is "G Electronics" itself and your application has been declined incorrectly.
Please accept our apologies for not setting the right expectations. We humbly request you to reapply with the brand name "G Electronics" by clicking the “Copy” action within Manage Applications, as the application associated with this case has already been declined.
I followed the advice to reapply while referencing the above case and got this from the follow-up case 15202019601:
We would like to inform you that we have reviewed the case and conclude that the "Mark" listed on your trademark record does not match the brand name listed in your application. As this is a requirement for Brand Registry, we are unable to approve your application at this time.
Can someone from Amazon look at this brand registration issue?
3 replies
JiAlex_Amazon
Hello @Seller_WqEAe5Q0XCJLH
My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post.
In regard to your inquiry, I understand it could be frustrated moment as you are following instructions to be able to get approved, at this point, my advice for you, is to apply to brand registry, using as brand name, the same one that you used when you register the brand to Canada trademark, otherwise during the application process it may be taken as mismatch causing delay or reject status on your application.
Here is the link to the application guide for you to confirm all the information before reapply.
Regards,
JiAlex
Seller_WqEAe5Q0XCJLH
Hi JiAlex and Amazon Community,
I am writing to seek immediate assistance regarding an ongoing issue with my brand registration that has not been resolved despite following the provided instructions multiple times.
Case History:
Case 15178716391:
I was advised that my brand application should use the brand name "G Electronics."
I reapplied with "G Electronics" as instructed and referenced this case.
Follow-up Case 15202019601:
I received a response stating that the "Mark" on my trademark record does not match the brand name in my application.
Despite using "G Electronics," the application was declined again.
Latest Case 15286796351:
In this case my application was rejected, and I was told to use "G" as the brand name.
This contradictory guidance is causing significant delays and frustration. My applications have been rejected multiple times despite adhering to the instructions provided.
Action Requested:
Clarification and Resolution: Clear, consistent, and accurate guidance on the correct brand name format for my application that matches my trademark.
Escalation: Direct involvement from a higher authority or specialized team to resolve this issue promptly.
I have been trying to resolve this for a considerable time now and need urgent assistance to move forward. Please review the complete history of my cases and provide a definitive solution.
Thank you for your understanding and prompt attention to this matter.
Regards,
Gerald
