The Case become worse and worse, I sold my own US brand items, Never joined Transparent Programm at USA Market, but force me to Stick T-code, Suspend my ASIN again, again, Hold my items more than 70days!
Hello, AMZ
I sold my own US brand items, I only sale at USA market now, My ASINs did not joined Transparent Programm at USA Market, but force me to Stick T-code, Suspend my ASIN again, again, Hold my items more than 70days and can not sale?
After seller performance reinstate the ASIN on Oct 30,2024, they did not move my items to sellable from Reserve status, but Tampered all my items to UNFULLFILLMENT on Nov 13,2024.
And the items passed two times PIN check at FC.
Till now, None help me handle this issue?
It there not anyone help me?
See Case ID:16812328101
The Case become worse and worse, I sold my own US brand items, Never joined Transparent Programm at USA Market, but force me to Stick T-code, Suspend my ASIN again, again, Hold my items more than 70days!
Hello, AMZ
I sold my own US brand items, I only sale at USA market now, My ASINs did not joined Transparent Programm at USA Market, but force me to Stick T-code, Suspend my ASIN again, again, Hold my items more than 70days and can not sale?
After seller performance reinstate the ASIN on Oct 30,2024, they did not move my items to sellable from Reserve status, but Tampered all my items to UNFULLFILLMENT on Nov 13,2024.
And the items passed two times PIN check at FC.
Till now, None help me handle this issue?
It there not anyone help me?
See Case ID:16812328101
7 replies
Bryce_Amazon
Hey @Seller_LmVi4jw3KN7eX,
I took a look at the case number your provided, and the information shared by Seller Support. In their last reply, they correctly stated that they cannot reinstate the ASIN from their end, and that you would need to utilize the link they provided to address the performance notifications for the impacted ASINs. Please let me know if you have followed the instructions provided by Seller Support.
- Bryce
Bryce_Amazon
Hey @Seller_LmVi4jw3KN7eX,
I don't have the ability to check the shipments from my end. I recommend opening up a new case for each with Seller Support if there are still outstanding issues. Reply to me here once you have done so!
- Bryce
Bryce_Amazon
Good morning,
Thanks for the reply. It looks like the team is actively working on that case, with it currently marked as Pending. Please allow the team support team some time to successfully resolve the issue, but reply back to me here if the issue persists at that point.
- Bryce
