Listing removed, warned to edit it but editing is disable
I received notice about a claim in my listing causing the listing to be removed (not suspended or inactive... removed). In the notification, it says to edit the listing to remove the claim. I follow the instructions to edit it from Manage All Inventory page but it's not showing there. I see it on Manage FBA Inventory page but when I click Edit Listing, it says the product doesn't exist.
I called Account Health team and they don't have access to edit the listing or give me access. I called Seller Support, they also can't edit the listing.
How can I fix the listing and recover my inventory?
@Jim_Amazon @Manny_Amazon
my ticket is 15492869351
ASIN: B0CTVZL3P4
Listing removed, warned to edit it but editing is disable
I received notice about a claim in my listing causing the listing to be removed (not suspended or inactive... removed). In the notification, it says to edit the listing to remove the claim. I follow the instructions to edit it from Manage All Inventory page but it's not showing there. I see it on Manage FBA Inventory page but when I click Edit Listing, it says the product doesn't exist.
I called Account Health team and they don't have access to edit the listing or give me access. I called Seller Support, they also can't edit the listing.
How can I fix the listing and recover my inventory?
@Jim_Amazon @Manny_Amazon
my ticket is 15492869351
ASIN: B0CTVZL3P4
1 reply
Michelle_Amazon
Hello @Seller_3PobFvYvoPmE5,
Michelle at Amazon here. I have reviewed your case and the ASIN listed in your case is not restricted and is live on Amazon and there are no issues with your listing.
I wish you the best with your sales!
Michelle
