unable to verify bank account (amazon selling parnter)
I can't get to verify my bank account as per the INFORM act.
I'm using OFX Global Account Currency which is one of Amazon's Selling Partners.
Amazon won't accept officialy issued OFX account ownership proof. Tried dozens of emails, chat and phone calls but support can't give me the exact reason for why the official doc is being rejected automatically every, single, time.
It seems like I'm stuck. Need help.
Case ID: 16815150521
unable to verify bank account (amazon selling parnter)
I can't get to verify my bank account as per the INFORM act.
I'm using OFX Global Account Currency which is one of Amazon's Selling Partners.
Amazon won't accept officialy issued OFX account ownership proof. Tried dozens of emails, chat and phone calls but support can't give me the exact reason for why the official doc is being rejected automatically every, single, time.
It seems like I'm stuck. Need help.
Case ID: 16815150521
4 replies
CR_Amazon
Hello there @Seller_ZlvtJ8BvfWfS2
My name is CR and wanted to hop in here to see if you were still needing some assistance here. Have you been able to get through the INFORM Consumers Act verifications?
I'll hang tight here for your reply should you still need some assistance.
CR_Amazon
CR_Amazon
@Seller_ZlvtJ8BvfWfS2
It looks like you still need to verify your bank account information for INFORM. By going to your deposit methods you will be able to see the failure reasons for your bank account for you to address.
Unfortunately, I will not have anything further to share outside of what is shared with you there. Please review that list carefully and re-enter your bank account information or upload your bank statement for manual verification. I've provided that list from you account below as well:
CR_Amazon
