iphone app prodlems
I keep trying to log in with OTP. keeps saying "there was a problem" "Blocked your password reset..." contact Amazon customer service". I did all that except I keep getting Amazon.com people and not seller central people. no help at all. I can log in on my MacBook. just not my phone.. any help?
iphone app prodlems
I keep trying to log in with OTP. keeps saying "there was a problem" "Blocked your password reset..." contact Amazon customer service". I did all that except I keep getting Amazon.com people and not seller central people. no help at all. I can log in on my MacBook. just not my phone.. any help?
1 reply
Connor_Amazon
Hi @Seller_jBZg1sA0uKhU9
Connor from Amazon here, thanks for reaching out.
Have you tried to delete the app and reinstalling it? Also, Amazon Customer Service can only help with the password issue, our team does not answer phone calls, did you try calling them or just sent them an e-mail?
As alternative, you can try to fill out this form:
https://sellercentral.amazon.com/gp/help/contact.html?
From there, our partner team will be able to review the account and see why you are unable to login on your phone.
I hope this helps,
Connor
