Deferred transactions
Dear Sellers,
Is there a new account levels reserve policy that I am not aware of?
I get paid every two weeks and the account level reserve usually becomes the beginning balance after payment has been initiated but this time the beginning balance is much lower than the account level reserve from previous period and now showing as standard orders and the rest of the funds showing as deferred transactions.
I have contacted seller support but the person I spoke to didn’t seem to understand my question well and has escalated it to payments team but would like to hear from you all in the meantime if you are facing similar issues
Kind regards
Deferred transactions
Dear Sellers,
Is there a new account levels reserve policy that I am not aware of?
I get paid every two weeks and the account level reserve usually becomes the beginning balance after payment has been initiated but this time the beginning balance is much lower than the account level reserve from previous period and now showing as standard orders and the rest of the funds showing as deferred transactions.
I have contacted seller support but the person I spoke to didn’t seem to understand my question well and has escalated it to payments team but would like to hear from you all in the meantime if you are facing similar issues
Kind regards
5 replies
Seller_76AUwmqvSyRIM
You might have been placed on "Delivery Date + 7" disbursement schedule.
Check your emails received from Amazon, you should have been sent one a few months ago.
Mine is kicking in on the 3rd July. Just great!
Julia_Amzn
Hello @Seller_oavl4D3corf6S,
Did you request an extension for the DD7 policy by sending an email to eu-uk-reserve-policy-extension@amazon.co.uk?
Kind regards,
Julia.
