LTL Shipment - Strange Event Status
We have an LTL shipment that was picked up on 7/30. Up until today it hadn't moved from the original carrier facility. As of today the two status events are "Vessel arrived at destination port" and "Customs clearance delay". I have never seen this before and the two pallets we sent were only going 2 hours away in the same state.
Can you please give us an update or let me know if there are any issues with our shipment? Thank you.
ID:FBA187ZNNN2F
Amazon reference ID:4IY1MIGT
Amazon Reference Number (ARN): 30553644491
LTL Shipment - Strange Event Status
We have an LTL shipment that was picked up on 7/30. Up until today it hadn't moved from the original carrier facility. As of today the two status events are "Vessel arrived at destination port" and "Customs clearance delay". I have never seen this before and the two pallets we sent were only going 2 hours away in the same state.
Can you please give us an update or let me know if there are any issues with our shipment? Thank you.
ID:FBA187ZNNN2F
Amazon reference ID:4IY1MIGT
Amazon Reference Number (ARN): 30553644491
6 replies
Seller_luIs5cVvCNVuU
Yes, we are having the same issue. Shipping goods by their partnered carrier from Los Angeles warehouse to MGE warehouse. Looks like these were shipped by vessel. Cargo kept getting rejected because Amazon said it is international shipment... Any help?
Seller_7kHeDoyCrs2Hc
Seeing the same thing. Tried to open a case but system said had to wait until beginning of Sept.
Jameson_Amazon
Hi @Seller_V5h5SD1JDWHdS,
Thank you for reaching out about this!
If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into your shipment. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed!
Thanks again,
Jameson
