NO bullet points shown on the detail page

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Seller_8G8aLDYndS2NK

NO bullet points shown on the detail page

The bullet points of our two ASINs cannot be reflected on their detail pages.

There is no violating content in the bullet points after careful review.

We have used editing the bullet points from the inventory page many times and waited more than 24 hours, but nothing changed.

We have even deleted these listings many times, waited 24 hours, and then added Products via Upload (relist them), but still, there are NO bullet points shown on the detail page.

We opened a case regarding this problem on March 8th, case ID ending in 0531. Selling Partner Support assisted in refreshing the bullet points and informed us that the changes would be visible on the detail page within five business days. However, it has been more than five business days and the bullet points are still not appearing on the detail pages.

Why is this happening? we need help getting this fixed.

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Michelle_Amazon

Hello @Seller_8G8aLDYndS2NK,

Michelle at Amazon here. I have reviewed your bullet points and see that they are in violation of our Detail Page Rules policy and need to be updated.

Comply with any relevant style guides and refrain from using HTML, JavaScript, or other code. - Your bullet points have a flower in the beginning of them, you will need to remove that.

Use Capital Letters only for the beginning of each word. Do not use all Capital Letters throughout the attribute. This applies for Product Title, Bullet Points and/or Product Description. - Remove the all caps at the beginning of each of the bullet points.

I would also recommend removing the product description as you have A+ content as that is supposed to override the product description. It is also very long with all the breaks you put in there, which you should not be adding. Rather than putting a break between everything, put a coma or period between them so it doesn't make a new line for each comment you are making. You also do not need to repeat the title in the product description when you create one. This is likely why your bullet points are not displaying as there is only so much room on the detail page.

Once you have updated this information, allow 48 hours for the information to update in the system and then let me know if you still have issues.

Regards,

Michelle

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