Your account is at risk of deactivation
Hello Fellow Sellers!
It says 'Your Late Dispatch Rate is 20%; the target is 4%'
So I called amazon customer support and they said that this is just a warning message. How can I get rid of this warning message? How to protect my self? Will they actually deactivate my account?
Kindly share your opinions on this matter
Your account is at risk of deactivation
Hello Fellow Sellers!
It says 'Your Late Dispatch Rate is 20%; the target is 4%'
So I called amazon customer support and they said that this is just a warning message. How can I get rid of this warning message? How to protect my self? Will they actually deactivate my account?
Kindly share your opinions on this matter
3 replies
Seller_FQHkqHJI5SqTh
For want of stating the obvious; despatch your orders on time.
And yes they will suspend your account if there is no improvement.
Seller_ZJhFeE3tNKzfh
as above, there’s no opinions available here, just facts.
Your Late Despatch Rate is over 20% because you shipped or at least confirmed shipment of 20% of your orders after the expected shipping date.
Do you know what your handling time is?