As a new seller, my goods had just arrived and suddenly encountered a second review. As a result, before I submitted the information, a pop-up message "We cannot process your request" popped up. In the past two days, I wrote 10 cases to the review team, and the result I got was just "Please submit identity verification information." This is like me asking "Why can't I have a meal?" and they replied "Please go have a meal." I just want to say, such a large revenue group. Can you pay more attention to the seller's experience? The sales customer service department has no authority, and the review department cannot solve practical problems. Is it the seller who is to blame? By the way, has anyone encountered this problem? How did you deal with it?