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Seller_csb5dAs6luIp3

Hard reset ASIN

Hi, I'm having some real headaches when it comes to my listing. The ASIN has been verified as attached to my seller account. I'm unable to edit the listing as required...it's like its under the control of another seller but amazon support say not.

I have been going around in circles with this with seller support as something is clearly not right with the listing.

I have nearly 1000 units in the inventory which I need to get up and running....after doing some deleting, uploading....you name it, I've done it. It appears to me that some data is still lingering in the listing causing the issues.

Is there any way the ASIN can have a hard reset without losing my ratings?

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2 replies
Tags:ASIN, Buy Box, Feature Offer, Listings
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Seller_csb5dAs6luIp3

Hard reset ASIN

Hi, I'm having some real headaches when it comes to my listing. The ASIN has been verified as attached to my seller account. I'm unable to edit the listing as required...it's like its under the control of another seller but amazon support say not.

I have been going around in circles with this with seller support as something is clearly not right with the listing.

I have nearly 1000 units in the inventory which I need to get up and running....after doing some deleting, uploading....you name it, I've done it. It appears to me that some data is still lingering in the listing causing the issues.

Is there any way the ASIN can have a hard reset without losing my ratings?

Tags:ASIN, Buy Box, Feature Offer, Listings
00
21 views
2 replies
Reply
2 replies
user profile
Simon_Amazon

Hello @Seller_csb5dAs6luIp3,

Here Simon from Amazon.

Is the ASIN you're referring to associated with a branded product? Are you the owner of the brand?

Best,

Simon

00
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Seller_csb5dAs6luIp3

Hard reset ASIN

Hi, I'm having some real headaches when it comes to my listing. The ASIN has been verified as attached to my seller account. I'm unable to edit the listing as required...it's like its under the control of another seller but amazon support say not.

I have been going around in circles with this with seller support as something is clearly not right with the listing.

I have nearly 1000 units in the inventory which I need to get up and running....after doing some deleting, uploading....you name it, I've done it. It appears to me that some data is still lingering in the listing causing the issues.

Is there any way the ASIN can have a hard reset without losing my ratings?

21 views
2 replies
Tags:ASIN, Buy Box, Feature Offer, Listings
00
Reply
user profile
Seller_csb5dAs6luIp3

Hard reset ASIN

Hi, I'm having some real headaches when it comes to my listing. The ASIN has been verified as attached to my seller account. I'm unable to edit the listing as required...it's like its under the control of another seller but amazon support say not.

I have been going around in circles with this with seller support as something is clearly not right with the listing.

I have nearly 1000 units in the inventory which I need to get up and running....after doing some deleting, uploading....you name it, I've done it. It appears to me that some data is still lingering in the listing causing the issues.

Is there any way the ASIN can have a hard reset without losing my ratings?

Tags:ASIN, Buy Box, Feature Offer, Listings
00
21 views
2 replies
Reply
user profile

Hard reset ASIN

by Seller_csb5dAs6luIp3

Hi, I'm having some real headaches when it comes to my listing. The ASIN has been verified as attached to my seller account. I'm unable to edit the listing as required...it's like its under the control of another seller but amazon support say not.

I have been going around in circles with this with seller support as something is clearly not right with the listing.

I have nearly 1000 units in the inventory which I need to get up and running....after doing some deleting, uploading....you name it, I've done it. It appears to me that some data is still lingering in the listing causing the issues.

Is there any way the ASIN can have a hard reset without losing my ratings?

Tags:ASIN, Buy Box, Feature Offer, Listings
00
21 views
2 replies
Reply
2 replies
2 replies
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Simon_Amazon

Hello @Seller_csb5dAs6luIp3,

Here Simon from Amazon.

Is the ASIN you're referring to associated with a branded product? Are you the owner of the brand?

Best,

Simon

00
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user profile
Simon_Amazon

Hello @Seller_csb5dAs6luIp3,

Here Simon from Amazon.

Is the ASIN you're referring to associated with a branded product? Are you the owner of the brand?

Best,

Simon

00
user profile
Simon_Amazon

Hello @Seller_csb5dAs6luIp3,

Here Simon from Amazon.

Is the ASIN you're referring to associated with a branded product? Are you the owner of the brand?

Best,

Simon

00
Reply
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