Product was broken and returned.
We received a return of product that was obviously broken by the buyer when we returned and inspected the product.
I was afraid of an AZ claim so I refunded the full amount, but the photos of the shipment showed that there was no problem.
Buyer claims it was broken from the beginning and returned it.
I lament why Amazon customers are so low.
Products costing over $2000 cannot be resold.
Also, the perfume smells so bad that the item is going in the trash.
I am too afraid of this AZ claim to deal with consumers as equals.
I have been selling this product for over 10 years and have seen no improvement.
Order ID:
114-6614742-2131458
Product was broken and returned.
We received a return of product that was obviously broken by the buyer when we returned and inspected the product.
I was afraid of an AZ claim so I refunded the full amount, but the photos of the shipment showed that there was no problem.
Buyer claims it was broken from the beginning and returned it.
I lament why Amazon customers are so low.
Products costing over $2000 cannot be resold.
Also, the perfume smells so bad that the item is going in the trash.
I am too afraid of this AZ claim to deal with consumers as equals.
I have been selling this product for over 10 years and have seen no improvement.
Order ID:
114-6614742-2131458
1 reply
Josh_Amazon
This is Josh from Amazon. Thank you for contacting our Forums!
I understand your frustration regarding the return of Order ID 114-6614742-2131458, particularly given the high value of the item and its condition upon return. These situations can be challenging, especially when you've been selling the product successfully for many years.
For specific guidance regarding this return and your options, I I recommend contacting Seller Support directly. They can review the details of your case and provide appropriate assistance.
Best regards,
-Josh
