High Pricing Error

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Seller_X6FeQBiJj5a4z

High Pricing Error

Several of my listings have been closed for 'high pricing errors". I'm the only seller and am selling at MSRP, and at the same price the distributor was selling them at. The distributor is now out of stock, but you can still see the price they were selling them at - which is exactly what I have them at on Amazon. I can't find any lower prices doing a google search. I have adjusted the my low/high price range, and have adjusted the selling price many times - always to get the same error message. I called support and it seems their bot found a low price somewhere that I don't have access to for less than wholesale and even less than buying used on Ebay. All Seller Support says is to lower my price to match the super low price they claim to have found some unsearchable place. Isn't this price fixing and isn't that illegal? Of course I'm not goint to sell these different items on Amazon because I would not only not make any profit, it would actually cost me to give them away on Amazon. I'm moving more to MF, and selling more products on our online store.

You would think Amazon has a department that would want to help sellers sell items on Amazon rather than basically price-fixing us off of the platform.

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2 replies
Tags:Listings, Pricing
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Seller_CW0P5hgbsiqWX

High and Low pricing is run by an algorithm bot that is controlled by a, "One Size Fits All" mentality.

Here is a solution you must not share with anyone. It you do, Amazon bots will stop it from working.

It seems the key word in your high price notification is Potential. We change the price three times. On the first and second time we make the price lower. On the third time we enter the original offering price again, and it seems to stay put. It is almost like the bot now knows you have spent some time investigating the price and it is ok now.

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Michelle_Amazon

Hello @Seller_X6FeQBiJj5a4z,

Michelle at Amazon here. Do you have a case with Selling Partner Support so that I can take a look at your listings? If you have not yet contacted them, please start there and provide me with the case ID so I can look into it further if they are unable to help.

Looking forward to hearing back from you!

Regards,

Michelle

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