Seller App
I use the Amazon app and it worked great up until about a month ago. It does not notify me when I have a message or an order. I have uninstalled it and that did not solve the problem. I have also checked to make sure all the notifications are turned on and they are, but I still do not receive any notifications. Has anyone else had this problem. I have contacted support and they told me to do what I had already done.
Seller App
I use the Amazon app and it worked great up until about a month ago. It does not notify me when I have a message or an order. I have uninstalled it and that did not solve the problem. I have also checked to make sure all the notifications are turned on and they are, but I still do not receive any notifications. Has anyone else had this problem. I have contacted support and they told me to do what I had already done.
5 replies
Cooper_Amazon
Good Evening @Seller_AnX2egKcpNk3Z - I wanted to check in on your thread and see if you still required assistance regarding the technical issues you were expericning with the Seller App?
If you have already worked with Selling Partner Support (which it sounds like you have), I’d be happy to start investigating if you could provide me with the case ID.
If the issue is already resolved, please disregard this message and have a wonderful week. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. ~ Cooper_Amazon
