Obscene language used on feedbakc and Amazon stil allows
@Sunnie_Amazon
@Lucre_Amzn
@Ricardo_Amazon
So an order that we did not ship to customer as out of zone, this is the feedback left, and when told Amazon about the bad language , they say it doe snot meet removal feedback criteria, so now customer are allowed to Swear and blast sellers and use abusive language!, for a service area that even amazon does not service!,
moderator is this the kind of Company Amazon is all about?
Obscene language used on feedbakc and Amazon stil allows
@Sunnie_Amazon
@Lucre_Amzn
@Ricardo_Amazon
So an order that we did not ship to customer as out of zone, this is the feedback left, and when told Amazon about the bad language , they say it doe snot meet removal feedback criteria, so now customer are allowed to Swear and blast sellers and use abusive language!, for a service area that even amazon does not service!,
moderator is this the kind of Company Amazon is all about?
13 replies
Seller_7LrAV0m5llaI7
Amazon services all areas of Canada anywhere that Canada Post ships to.
Why didn't you ship it? What is out of zone mean?
The seller is expected to ship the product after a customer places an order. That is what Amazon is all about.
Seller_R9WesGvPFxipV
Hi Jpart2
Amazon does not service everywhere, and i have already mentioned it and given proof to you and the moderator,
i would suggest you to avoid replying on my posts with asking same questions which i have answered in previous, on which i it seems you do not understand it, these message are for moderators to take a look and other sellers in the same situations. unless you work from amazon and you can solve problems (which you are not) please refrain.
Thank you
Seller_7LrAV0m5llaI7
You haven't given any proof, you never replied to the last round of proof, of which you provided examples of postal codes that all postal services and couriers service, see here:
sellercentral.amazon.ca/seller-forums/discussions/t/215b129d-2b02-454f-8da9-ac302656106e?postId=6e7814ef-b264-46f8-bea1-ec1fa923a4d0
and the proof you gave before was in high population cities and towns, of which we provided you with shipping quotes for everything you provided, see here:
sellercentral.amazon.ca/seller-forums/discussions/t/a1688f91-0e5d-4844-8b82-a6a543138aba?postId=ea7cbe8c-35de-44f0-ae0c-b25cb53fee9d
You haven't yet provided an example of an order and a postal code to where Amazon doesn't service the customer. Once that is done, only can we and moderators try to help you out.
You keep coming back and complaining of the same issue, creating new posts for the same issue, but won't reply to your old posts.
Seller_7LrAV0m5llaI7
You haven't. If you have, provide a link. I provided all the links above to where you haven't.
You've continuously been asked to provide proof, and you constantly avoid the question with a different excuse each time.
This isn't a thing. If a regular courier charges a fortune, Amazon sends it Canada Post. Canada Post services 100% of all Canadian postal codes in Canada. There isn't a single address in Canada you can't order Amazon to (with the exception of hazmat/dangerous goods for fly in only addresses, which can't be shipped air.) It may take a while, but Amazon gets it there via Canada Post.
Seller_xZYsoIxkRAL2B
Despite the reason OP didn't ship, or wheter the feedback was deserved or not, the feedback does in my opinion qualify for removal, as per Amazon's Removable Feedback Guidelines.
Will Amazon remove it? Who knows.
Seller_Sp6yCxnfW7yRZ
In this regard, I think the moderator is not a real person. Amazon must be using AI instead to take care of mass processing
Ricardo_Amazon
Hello @Seller_R9WesGvPFxipV,
Ricardo from Amazon.
I'd like to inform you I agree the buyer feedback using profane words needed to be removed.
You can check you account once again, feedback is gone.
Enjoy your weekend!
