Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_YXGkzlPGNRCEm

Over $20k sitting in account level reserve for 2+ years

We have not received our account payout on our Canada account in nearly TWO YEARS. It has been in the account level reserve. We have put in multiple cases only for them to get "Transferred" and ignored.

Previous cases include 15681219991, 15657610991, 15644138001, 1548237937, 15401124321, 15359053761

Desperate for answers.

23 views
3 replies
Tags:Billing, Payments, Seller Central
00
Reply
user profile
Seller_YXGkzlPGNRCEm

Over $20k sitting in account level reserve for 2+ years

We have not received our account payout on our Canada account in nearly TWO YEARS. It has been in the account level reserve. We have put in multiple cases only for them to get "Transferred" and ignored.

Previous cases include 15681219991, 15657610991, 15644138001, 1548237937, 15401124321, 15359053761

Desperate for answers.

Tags:Billing, Payments, Seller Central
00
23 views
3 replies
Reply
3 replies
user profile
Ricardo_Amazon

Hello @Seller_YXGkzlPGNRCEm,

Ricardo from Amazon here.

I've engaged our Escalations team to review this issue on your behalf. As soon as I receive a response I will be letting you know.

Thanks for bringing this to our attention.

00
Follow this discussion to be notified of new activity
user profile
Seller_YXGkzlPGNRCEm

Over $20k sitting in account level reserve for 2+ years

We have not received our account payout on our Canada account in nearly TWO YEARS. It has been in the account level reserve. We have put in multiple cases only for them to get "Transferred" and ignored.

Previous cases include 15681219991, 15657610991, 15644138001, 1548237937, 15401124321, 15359053761

Desperate for answers.

23 views
3 replies
Tags:Billing, Payments, Seller Central
00
Reply
user profile
Seller_YXGkzlPGNRCEm

Over $20k sitting in account level reserve for 2+ years

We have not received our account payout on our Canada account in nearly TWO YEARS. It has been in the account level reserve. We have put in multiple cases only for them to get "Transferred" and ignored.

Previous cases include 15681219991, 15657610991, 15644138001, 1548237937, 15401124321, 15359053761

Desperate for answers.

Tags:Billing, Payments, Seller Central
00
23 views
3 replies
Reply
user profile

Over $20k sitting in account level reserve for 2+ years

by Seller_YXGkzlPGNRCEm

We have not received our account payout on our Canada account in nearly TWO YEARS. It has been in the account level reserve. We have put in multiple cases only for them to get "Transferred" and ignored.

Previous cases include 15681219991, 15657610991, 15644138001, 1548237937, 15401124321, 15359053761

Desperate for answers.

Tags:Billing, Payments, Seller Central
00
23 views
3 replies
Reply
3 replies
3 replies
Quick filters
Sort by
user profile
Ricardo_Amazon

Hello @Seller_YXGkzlPGNRCEm,

Ricardo from Amazon here.

I've engaged our Escalations team to review this issue on your behalf. As soon as I receive a response I will be letting you know.

Thanks for bringing this to our attention.

00
Follow this discussion to be notified of new activity
user profile
Ricardo_Amazon

Hello @Seller_YXGkzlPGNRCEm,

Ricardo from Amazon here.

I've engaged our Escalations team to review this issue on your behalf. As soon as I receive a response I will be letting you know.

Thanks for bringing this to our attention.

00
user profile
Ricardo_Amazon

Hello @Seller_YXGkzlPGNRCEm,

Ricardo from Amazon here.

I've engaged our Escalations team to review this issue on your behalf. As soon as I receive a response I will be letting you know.

Thanks for bringing this to our attention.

00
Reply
Follow this discussion to be notified of new activity