Advertisement portal not working
I'm experiencing a critical issue with my Advertisement Portal, which has been inaccessible for the past week. Despite numerous attempts, I've been unable to resolve the issue or connect with the Advertisement Support Team.
To troubleshoot, I submitted a ticket through the Seller Portal, which was escalated to the Ad Team. However, I'm facing a paradoxical situation: the Ad Team requires me to respond through the malfunctioning Advertisement Portal, rendering further communication impossible.
Advertisement portal not working
I'm experiencing a critical issue with my Advertisement Portal, which has been inaccessible for the past week. Despite numerous attempts, I've been unable to resolve the issue or connect with the Advertisement Support Team.
To troubleshoot, I submitted a ticket through the Seller Portal, which was escalated to the Ad Team. However, I'm facing a paradoxical situation: the Ad Team requires me to respond through the malfunctioning Advertisement Portal, rendering further communication impossible.
13 replies
Adam_Amazon_
Hello @Seller_jBCkeKCWUgiwA,
Thank you for your post on the Forums.
For how long you are facing this issue? and can you share the case ID please?
Adam
Seller_X1OdfVDcKQRbT
case id - 10422936572
My advertising portal also not working for the past 5 days . I have tried cleared catche & cookies and tried mozila . still same problem . when i click compaign manager its showing page not found.
Adam_Amazon_
Hello All,
We're aware of the issue and it has been escalated to the relevant team. We're working to resolve this as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.
Adam
Seller_X1OdfVDcKQRbT
Still same issue for the past 10 days . Nobody taking responsible from advrertising technical team. its creating very huge impaact in business .
case id - 10422936572
Adam_Amazon_
Hello All,
Can you please confirm if the issue was resolved?
Adam
