Product isnt my brand!
I recently noticed reviews appearing in my customer reviews for a product I am not selling. On further investigation it appears this product has had its brand changed to my brand and is now linked to my account. The product has nothing to do with my brand what-so-ever but the sellers informed me it has the same name. I initially raised an IP claim which was rejected and I have been going around in circles ever since. Further to a post on the forum by amazon relating to unauthorised brand name changes I have raised a complaint under report abuse /listing violation to be told no violation has been identified. Complaint ID 11338029502
Product isnt my brand!
I recently noticed reviews appearing in my customer reviews for a product I am not selling. On further investigation it appears this product has had its brand changed to my brand and is now linked to my account. The product has nothing to do with my brand what-so-ever but the sellers informed me it has the same name. I initially raised an IP claim which was rejected and I have been going around in circles ever since. Further to a post on the forum by amazon relating to unauthorised brand name changes I have raised a complaint under report abuse /listing violation to be told no violation has been identified. Complaint ID 11338029502
7 replies
Julia_Amzn
Hello @Seller_JtqF5eMZMBSGn,
Thank you for reaching out.
Did you report the brand name change by following this path: 🚨 How to Report Incorrect Brand Name Changes ?
Best regards, Julia.
