So, this customer, highlighted in the image, purchased the product at 89.95, then two days later saw my product in a sale at 29.95. He got a refund then then purchased the product on sale. Kind of unfair, as I seem to have lost money because of it.

So, please help me understand the Amazon fees column of 12.41, and the Total column of 77.54. I'm not clear on the process or how the money thing has been played out. What happens to the product? Did I lose money, and if so, how much? Did Amazon charge me for having the order returned? Does this data mean that the product was delivered and then returned, or did the customer cancel the order before it was shipped?

Sorry, I don't have a pound symbol on my keyboard.