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Seller_J5web5ABHYckh

Brand Registry application keeps getting rejected

Can anyone help? My brand keeps getting rejected and I'm not sure of the reason. Case number is 17317452841. Thank you in advance!

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Manage your brand
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Seller_J5web5ABHYckh

Brand Registry application keeps getting rejected

Can anyone help? My brand keeps getting rejected and I'm not sure of the reason. Case number is 17317452841. Thank you in advance!

Manage your brand
Tags:Brand Registry
00
79 views
40 replies
Reply
40 replies
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_J5web5ABHYckh’s post

" I'm not sure of the reason."

Amazon is vague about things and talks in Amazonese and code.

Post what they are saying in the rejection and maybe someone can interpret it.

20
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Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

My name is Sandy from the Community manager team.

Looking into case ID 17317452841, I see 2 reasons here.

1. The main issue is that it seems like you closed the case linked to the appeal so this case seems to be stuck as it cannot proceed.

2. Another is that you seem to have failed business verification.

In order for me to assist, would you please let me know if you can reopen case 17317452841 by responding and attaching documents that provide your business registration number or Tax ID? I just need to make sure what you are putting into your application matches the documents.

Please let me know if you run into issues responding to that case.

Sandy

20
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Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

Thank you for sending me the document.

The number matched with what you provided in the application. However, the number you entered is the Employee Identification Number (EIN) ending in 070.

When looking into the application, you selected that this was your Business Registration Number. Please look through the Brand Registry application business information help page. The EIN (also known as Tax ID) is different from the Business Registration Number.

I am going to escalate this to the Business Verification team and say this was a selection error. I'll ask them to verify with the EIN instead. There's no action needed from you at this time.

Please allow me 5-10 business days to reach out to the team and to receive a reply. Once I have an update, I will notify you here.

Best,

Sandy

20
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Seller_J5web5ABHYckh

Brand Registry application keeps getting rejected

Can anyone help? My brand keeps getting rejected and I'm not sure of the reason. Case number is 17317452841. Thank you in advance!

79 views
40 replies
Manage your brand
Tags:Brand Registry
00
Reply
user profile
Seller_J5web5ABHYckh

Brand Registry application keeps getting rejected

Can anyone help? My brand keeps getting rejected and I'm not sure of the reason. Case number is 17317452841. Thank you in advance!

Manage your brand
Tags:Brand Registry
00
79 views
40 replies
Reply
user profile

Brand Registry application keeps getting rejected

by Seller_J5web5ABHYckh

Can anyone help? My brand keeps getting rejected and I'm not sure of the reason. Case number is 17317452841. Thank you in advance!

Manage your brand
Tags:Brand Registry
00
79 views
40 replies
Reply
40 replies
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Seller_kIukTwdhvntAp
In reply to: Seller_J5web5ABHYckh’s post

" I'm not sure of the reason."

Amazon is vague about things and talks in Amazonese and code.

Post what they are saying in the rejection and maybe someone can interpret it.

20
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

My name is Sandy from the Community manager team.

Looking into case ID 17317452841, I see 2 reasons here.

1. The main issue is that it seems like you closed the case linked to the appeal so this case seems to be stuck as it cannot proceed.

2. Another is that you seem to have failed business verification.

In order for me to assist, would you please let me know if you can reopen case 17317452841 by responding and attaching documents that provide your business registration number or Tax ID? I just need to make sure what you are putting into your application matches the documents.

Please let me know if you run into issues responding to that case.

Sandy

20
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

Thank you for sending me the document.

The number matched with what you provided in the application. However, the number you entered is the Employee Identification Number (EIN) ending in 070.

When looking into the application, you selected that this was your Business Registration Number. Please look through the Brand Registry application business information help page. The EIN (also known as Tax ID) is different from the Business Registration Number.

I am going to escalate this to the Business Verification team and say this was a selection error. I'll ask them to verify with the EIN instead. There's no action needed from you at this time.

Please allow me 5-10 business days to reach out to the team and to receive a reply. Once I have an update, I will notify you here.

Best,

Sandy

20
Follow this discussion to be notified of new activity
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_J5web5ABHYckh’s post

" I'm not sure of the reason."

Amazon is vague about things and talks in Amazonese and code.

Post what they are saying in the rejection and maybe someone can interpret it.

20
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_J5web5ABHYckh’s post

" I'm not sure of the reason."

Amazon is vague about things and talks in Amazonese and code.

Post what they are saying in the rejection and maybe someone can interpret it.

20
Reply
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

My name is Sandy from the Community manager team.

Looking into case ID 17317452841, I see 2 reasons here.

1. The main issue is that it seems like you closed the case linked to the appeal so this case seems to be stuck as it cannot proceed.

2. Another is that you seem to have failed business verification.

In order for me to assist, would you please let me know if you can reopen case 17317452841 by responding and attaching documents that provide your business registration number or Tax ID? I just need to make sure what you are putting into your application matches the documents.

Please let me know if you run into issues responding to that case.

Sandy

20
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

My name is Sandy from the Community manager team.

Looking into case ID 17317452841, I see 2 reasons here.

1. The main issue is that it seems like you closed the case linked to the appeal so this case seems to be stuck as it cannot proceed.

2. Another is that you seem to have failed business verification.

In order for me to assist, would you please let me know if you can reopen case 17317452841 by responding and attaching documents that provide your business registration number or Tax ID? I just need to make sure what you are putting into your application matches the documents.

Please let me know if you run into issues responding to that case.

Sandy

20
Reply
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

Thank you for sending me the document.

The number matched with what you provided in the application. However, the number you entered is the Employee Identification Number (EIN) ending in 070.

When looking into the application, you selected that this was your Business Registration Number. Please look through the Brand Registry application business information help page. The EIN (also known as Tax ID) is different from the Business Registration Number.

I am going to escalate this to the Business Verification team and say this was a selection error. I'll ask them to verify with the EIN instead. There's no action needed from you at this time.

Please allow me 5-10 business days to reach out to the team and to receive a reply. Once I have an update, I will notify you here.

Best,

Sandy

20
user profile
Sandy_Amazon
In reply to: Seller_J5web5ABHYckh’s post

Hi @Seller_J5web5ABHYckh

Thank you for sending me the document.

The number matched with what you provided in the application. However, the number you entered is the Employee Identification Number (EIN) ending in 070.

When looking into the application, you selected that this was your Business Registration Number. Please look through the Brand Registry application business information help page. The EIN (also known as Tax ID) is different from the Business Registration Number.

I am going to escalate this to the Business Verification team and say this was a selection error. I'll ask them to verify with the EIN instead. There's no action needed from you at this time.

Please allow me 5-10 business days to reach out to the team and to receive a reply. Once I have an update, I will notify you here.

Best,

Sandy

20
Reply
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