Hello @Seller_0sWItrov7uKqA,

Thank you for bringing this issue to our attention. It's understandable that you're frustrated with receiving this message repeatedly when trying to make changes to your account.

This message typically appears when there's a pending issue or review on your account that needs to be resolved before making certain changes. Here are some steps you can take:

1. Check Your Account Health: Review your Account Health dashboard in Seller Central for any outstanding issues or policy violations that may be preventing these actions.
2. Review Recent Communications: Look through your Seller Central inbox for any messages from Amazon that might explain the restriction or require action from you.
3. Contact Seller Support: If you can't identify the issue, reach out to Seller Support directly. They can provide specific information about any restrictions on your account and guide you on how to resolve them. If you did already, please feel free to share the case ID for us to investigate further.
4. Be Patient: Sometimes, these issues can take time to resolve, especially if they involve brand registry or trademark verification.
5. Provide Additional Information: When contacting support, be prepared with details about your attempts to add users, trademarks, or register your brand in the US.

For other sellers who may have faced similar challenges:

• Have you encountered this message before?
• What steps did you take to resolve it?

Remember, while we can offer general advice here, account-specific issues often require direct communication with Seller Support for resolution. They have access to your account details and can provide the most accurate guidance.

If you continue to face difficulties after contacting Seller Support, consider asking for an escalation of your case to ensure it receives appropriate attention.

Please bear in mind this Forum is for problems related to accounts in the Canadian market, so if the issue you are facing is in the USA marketplace, we need you to open the Forum in Amazon Forums in the USA, that way, the team in charge of moderating these forums will be able to provide you with the respective support.

How to open a forum on the USA platform?

1. Log in to your Seller Central account.
2. Select the USA account.
3. Go to the top right, where it says Help and click there, or you can click on this link.
4. On the left side of the screen, the Forums option will appear, click on it.
5. Once you have followed these steps, the message Welcome to Seller Forums will appear, there you select the category and proceed to make your comment. That way, the USA Forums team will help you.

Jurgen